Ebit e9+ login issue

[aalzamel]

i have been running my Ebit e9+ for couple of months now smoothly.. until today. they seem to have gotten disconnected from the pool (they are still blinking green so i'm assuming it's hashing). the problem i'm facing now is that when ever I try to login to the WebUI i cant. it keeps taking me back to the login page.

any help would be appreciated.

Note: i tried hard resetting it that didn't help either. and it happened to all of my miners at once.

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[BitMaxz]

Are you using browser when logging in? Try to clear cache and cookies of your browser.. If this still not working try to upgrade your firmware to latest try to download it here http://miner.ebang.com.cn/article-13.html but i don't know if the firmware includes flasher if there's no flash tool included better to contact their support you can find the contact details here http://miner.ebang.com.cn/article-7.html
And also check this guide maybe you forgot something that is why you can't login. https://bitcointalk.org/index.php?topic=2638479.0

[aalzamel]

I have tried to clear my cache and tried multiple PCs/Laptops.

How would I upgrade the firmware if I don’t have access to the webUi and the Ebit mini utility doesn’t identify the miner?

Thanks for your feedback