Hello, all.
I am having a problem with my blockchain.info app. It all started when I had to flash my T-Mobile S3, because it got stuck in a reboot loop. I got locked out of my blockchain account, because I lost my Google two-factor authenticator during the ROM-flash process. I applied for a reset of the two-factor authentication on blockchain.info through the support channel. After waiting several weeks and asking several times for the reset, I uploaded a backup of my wallet to blockchain.info and got back into my wallet, having not heard back from blockchain support at all. Then I uninstalled and reinstalled the blockchain.info app on my newly flashed S3. I logged into my account on my S3 and my PC, and proceeded to pair my device to my blockchain.info account. That worked.
Then I set my PIN and logged in.
Then I see my account summary. Instead of a positive ballance (which I see in the web version), I see 0.00 BTC. After a few seconds, I receive this error:
An error occurred connecting to blockchain.info. The website may be offline or experiencing technical difficulties.
Would you like teo fallback to the P2P network? A significant delay will be incurred synchronizing with the bitcoin network.
I've been trying this for several days, and I seem to always get the same result. I'm using the Android app (v3.58, latest as of 2013-08-26).
- Are others experiencing this problem?
- Any ETA on a fix?
- Ideas on what is causing this?
- Suggestions on things I could try?
- What should I do in the mean time before this gets fixed?
Thanks, all!