Google Authenticator problem on binance??/

[sonali2015]

Few days ago i was added 2fa on my binance account but i was reset my phone yesterday.Now i am try to login my account but 2FA fail.SO what can i do now??

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[Potato Chips]

If you had saved your 16-digit key or the QR code you can use that to reset your 2fa.
Please refer to this article: https://support.binance.com/hc/en-us/articles/115003585911-How-to-reset-Google-2FA

If not, Contact their support: https://support.binance.com/hc/en-us/requests/new

[sonali2015]

If you had saved your 16-digit key or the QR code you can use that to reset your 2fa.
Please refer to this article: https://support.binance.com/hc/en-us/articles/115003585911-How-to-reset-Google-2FA

If not, Contact their support: https://support.binance.com/hc/en-us/requests/new

Thanks a lot, i am success to login my account .Now i can understand what is  Google Authenticator and how to use it

[ThePunisher49X]

If you had saved your 16-digit key or the QR code you can use that to reset your 2fa.
Please refer to this article: https://support.binance.com/hc/en-us/articles/115003585911-How-to-reset-Google-2FA

If not, Contact their support: https://support.binance.com/hc/en-us/requests/new

Thanks a lot, i am success to login my account .Now i can understand what is  Google Authenticator and how to use it

How did you manage to get back in if your phone had the 2FA on it instead of this new one?
Care to explain how you managed to do it so to help others here who fall into the same problem in the future?

[mariadifreschetti]

I use two different phones as backup. I'm thinking to install the app also in the iPad...

[Sohelrana1122]

sorry guys
remember always backup your authenticatir key.
I think you lost your money
no way
you can contract binance support team.

[sonali2015]

If you had saved your 16-digit key or the QR code you can use that to reset your 2fa.
Please refer to this article: https://support.binance.com/hc/en-us/articles/115003585911-How-to-reset-Google-2FA

If not, Contact their support: https://support.binance.com/hc/en-us/requests/new

Thanks a lot, i am success to login my account .Now i can understand what is  Google Authenticator and how to use it

How did you manage to get back in if your phone had the 2FA on it instead of this new one?
Care to explain how you managed to do it so to help others here who fall into the same problem in the future?

Its so easy,First install Google Authenticator and than add your backup seed(binance security code) and name binance .After you finshed 2 fa code show on your apps.thanks

[sonali2015]

sorry guys
remember always backup your authenticatir key.
I think you lost your money
no way
you can contract binance support team.

Thanks but i am success to login my account with 2 fa

[ThePunisher49X]

If you had saved your 16-digit key or the QR code you can use that to reset your 2fa.
Please refer to this article: https://support.binance.com/hc/en-us/articles/115003585911-How-to-reset-Google-2FA

If not, Contact their support: https://support.binance.com/hc/en-us/requests/new

Thanks a lot, i am success to login my account .Now i can understand what is  Google Authenticator and how to use it

How did you manage to get back in if your phone had the 2FA on it instead of this new one?
Care to explain how you managed to do it so to help others here who fall into the same problem in the future?

Its so easy,First install Google Authenticator and than add your backup seed(binance security code) and name binance .After you finshed 2 fa code show on your apps.thanks

Okay, So you had your back up seed.
That is the only reason why you were able to re access your binance account again.