Hi. Anyone knows how much time is Cryptopia's support taking to reply to a ticket? I have an open ticket from 27 days ago, not a single reply yet. Their website says their response time is 12 days.

And I'll ask here, maybe someone knows if they'll help me. I made the mistake of sending eth from Bitstamp (smart contract) to Cryptopia directly (doesn't support smart contracts). The address is correct and the transfer appears at Etherscan. Do you think they'll credit my balance whenever they reply to the ticket? They should, but I don't know if anyone has made the same mistake and has gotten a response from them.

If you have problems with the system.Then go just look for another exchange that would benefit you.If transacting make sure of every little information you have to put.Rather than waiting for it go look for another exchange that is much better.

I have been trading with cryptopia for almost a month now and fortunately doesn't had encounter any problems with the transaction, there was just a one time when i entered the wrong deposit procedure from ETHD to Cryptopia but was resolve immediately. To T.S. , check the wallet address first before making any transaction like transfer and deposit to avoid any failure.