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Author Topic: Forgot my blockchain email address  (Read 285 times)
rammy2k2 (OP)
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January 29, 2018, 11:51:42 PM
 #1

Hi all, i need some help; i forgot my blockchain email address that i signed up wit, and i have 2FA enabled, so when i try to login it asks to check email for confirmation so i can login to my wallet.
Is there any way to recover it?
I have wallet identifier, password and 17 words passphrase ...

Thx in advance
TryNinja
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January 30, 2018, 01:46:13 AM
 #2

Do you have a 'wallet.aes.json' file?

IIRC the 17 word backup from Blockchain.info is only useful if you want recover your wallet password in this[1] page. Can you verify?

If that's true, I believe that your only option is trying to reset the 2FA by going to the login page -> "More options" -> "I've lost my 2FA device"[2] as explained here[3].


[1] https://blockchain.info/wallet/forgot-password
[2] https://blockchain.info/wallet/#/reset-2fa
[3] https://blog.blockchain.com/2016/09/27/remind-recover-reset-3-helpful-tools-to-regain-wallet-access/

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bL4nkcode
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January 30, 2018, 01:54:14 AM
 #3

In this case only your recovery phrase can help you, try to go here https://blockchain.info/wallet/#/help and choose "I've lost my Wallet Password" but I'm afraid if it will work since you have 17 word seed instead of 12. After doing that, you will get a new wallet id, (if I'm correct) and will ask you new email and password.
TryNinja
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January 30, 2018, 01:56:40 AM
 #4

In this case only your recovery phrase can help you, try to go here https://blockchain.info/wallet/#/help and use the forgot password but I'm afraid if it will work since you have 17 word seed instead of 12.

Read the OP.

1. The page you linked only works with a 12 words backup. He said that he has 17 words, so he *probably* needs to use the page I linked above.
2. He already has his password and that's not the issue...?

I have wallet identifier, password and 17 words passphrase ...

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bL4nkcode
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January 30, 2018, 02:04:36 AM
 #5

1. The page you linked only works with a 12 words backup. He said that he has 17 words, so he *probably* needs to use the page I linked above.
Yes that's why I put the phrase "I'm afraid if it will work since you have 17 word seed instead of 12" then why not try?

Edit: I see here's the link to recover the legacy wallet of blockchain https://blockchain.info/wallet/forgot-password which was posted already.

2. He already has his password and that's not the issue...?
Password is useless without the email because of its email confirmation, so you have to update the email together with the password, and you will get a new wallet id for that too.
Wipro
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January 30, 2018, 06:26:51 PM
 #6

In this case only your recovery phrase can help you, try to go here https://blockchain.info/wallet/#/help and choose "I've lost my Wallet Password" but I'm afraid if it will work since you have 17 word seed instead of 12. After doing that, you will get a new wallet id, (if I'm correct) and will ask you new email and password.


If does not have the wallet identifier it is not at all possible to recover the blockchain wallet without email that too possible with the already verified device. I do not understand why you shared the useless link which cannot help the OPs issue.
If you forgot the password you will get the phrase change it as well as they provide new wallet identifier but without e-mails address how all these information can be changed to untrusted source belongs to the wallet. Please read the link you shared itself first.
rammy2k2 (OP)
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January 30, 2018, 10:24:03 PM
 #7

Guys, i have pass, idnetifier ... i dont have the email i signed up with, and blockchain sends me confirmation link in there because im logging from new comp/ip ... i need to find the email somehow
PS : sent ticket to blockchain too ..
bL4nkcode
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January 31, 2018, 02:31:42 AM
 #8

In this case only your recovery phrase can help you, try to go here https://blockchain.info/wallet/#/help and choose "I've lost my Wallet Password" but I'm afraid if it will work since you have 17 word seed instead of 12. After doing that, you will get a new wallet id, (if I'm correct) and will ask you new email and password.


If does not have the wallet identifier it is not at all possible to recover the blockchain wallet without email that too possible with the already verified device. I do not understand why you shared the useless link which cannot help the OPs issue.
If you forgot the password you will get the phrase change it as well as they provide new wallet identifier but without e-mails address how all these information can be changed to untrusted source belongs to the wallet. Please read the link you shared itself first.
Before posting your thought/s please read the whole thread first not just the first reply nor not just the first link posted. And if you don't want to help OP then why mind replying Roll Eyes.

PS : sent ticket to blockchain too ..
Did you try to use this link to recover your whole wallet with your 17-word recovery phrase?
akamit
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January 31, 2018, 09:45:24 PM
 #9

Once I had somewhat similar issue with blockchain.
In my case, I had access to my email but I was not receiving the 2fa code in my email and I tried almost 12 hours to login.
Later I tried to reset 2fa (I forgot it worked or not), but I also contacted their support and asked for their help and within 1 hour my issue was solved.

They just removed the 2fa from my account and I logged in with identifier and password later.

Try to contact them but before try to reset 2fa on your own.
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