What happened
I transfered 61.31853900 XRP from Bitstamp to Exmo on 1/2/2018 10:48. This money never arrived in my EXMO wallet. I contacted the support, no answer (tickets 359135 and 360621). I have complained on chat and I have been banned (so they read the chat but don’t bring support).
During night from February 1st to 2nd, they stopped the website for maintenance. I was hoping it was to fix all broken transfers. But in the morning my money is still not here, so it is not simply a technical problem.
Even if they finally transfer the XRP, it has already lost 40% of its value.
Scammers profile link.
https://bitcointalk.org/index.php?action=profile;u=409494Amount scammed
63.23 USD
Proof of transfer:
https://xrpcharts.ripple.com/#/transactions/C35C7465D7F8632EC571F258C3A4BEC1205F6C1E13673C93885978ED7B00D118My next actions
I am filling a complaint on French Prefecture de Police for theft against Olga MAMAEVA born in April 1989 and living Bld. Constructorillor Nr 24, Bl. 19, Sc 2, Ap. 59, Bucharest, Romania as representative of EXMO FINANCE LLP.
https://beta.companieshouse.gov.uk/company/OC393235/officersI also contact british authorities to inform them that EXMO FINANCE LLP has illegal activities on their soil.
Final word
That’s not a big amount of money and I will survive. But I have principles.
We all mostly came to cryptos because we were sick of the banks behavior. But the fact is that what started as a great project from brilliant and moral people is now becoming ugly because of scammers like EXMO. So we have 2 options : either we clean this space ourselves, and bring people like EXMO out of business, or the states will do it for us with strict regulation. I much prefer the first option.