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Author Topic: MyBitcoin Support - Does it exist?  (Read 627 times)
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July 14, 2011, 06:46:44 AM


Has anybody actually communicated with MyBitcoin support recently?

I was paying a merchant who used MyBitcoin and I accidentally sent a different number than MyBitcoin was expecting.  Apparently MyBitcoin's default behavior in this scenario is to keep the money.

Obviously I screwed up, but I don't understand why they wouldn't automatically return incorrect payments or at least give them to the merchant to deal with.  Seems like a major flaw to me, as I'm sure I'm not the first idiot to have done this  Wink

I used the messaging system to contact support, but I haven't heard back for quite some time.
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