Litebit.eu - A new kind of fraud ?

[Miho]

Information regarding your withdrawal from LiteBit
Dear N......,

On 19-01-2018 we have completed your withdrawal with id LBW427121. Due to a synchronisation error on our servers your withdrawal has been executed 2 times. We regret that this has happened and are very sorry for the inconvenience.

We would like to ask for your cooperation in resolving this issue. Please send the wrongfully received amount of 0.107220 Bitcoin back to our wallet. We have included the details for this transaction below:

Amount: 0.107220 Bitcoin (Subtract the fee from this amount.)
Address: 18SXpTy9Hift81NK6QjCBP4AjLao......

Please send us a reply at this email and include the TX ID (network ID) after completing the transaction.

Best regards,

Team LiteBit
  
1)  I send Btc from my account Litebit.eu, Btc come back - back! How, I correctly return Btc???
2)  No response from support !
3)  They blocked my wallet (with a large, amount of btc) !
4)  What, should I do in this situation ?

[MoonIsBlue]

Call them? Not sure, never had problems with litebit but if you feel they did you wrong best is to just contact them and explain the story from your side.

[Miho]

Problem solved