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Author Topic: Litebit.eu - A new kind of fraud ?  (Read 44 times)
Miho
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February 03, 2018, 01:23:48 PM
 #1

Information regarding your withdrawal from LiteBit
Dear N......,

On 19-01-2018 we have completed your withdrawal with id LBW427121. Due to a synchronisation error on our servers your withdrawal has been executed 2 times. We regret that this has happened and are very sorry for the inconvenience.

We would like to ask for your cooperation in resolving this issue. Please send the wrongfully received amount of 0.107220 Bitcoin back to our wallet. We have included the details for this transaction below:

Amount: 0.107220 Bitcoin (Subtract the fee from this amount.)
Address: 18SXpTy9Hift81NK6QjCBP4AjLao......

Please send us a reply at this email and include the TX ID (network ID) after completing the transaction.

Best regards,

Team LiteBit
  
1)  I send Btc from my account Litebit.eu, Btc come back - back! How, I correctly return Btc???
2)  No response from support !
3)  They blocked my wallet (with a large, amount of btc) !
4)  What, should I do in this situation ?
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warningsigns
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February 03, 2018, 01:37:10 PM
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3)  They blocked my wallet (with a large, amount of btc) !

Scam or no scam, that's the major mistake. Storing a LARGE amount of bitcoins on a wallet which someone else controls. You should keep your coins in a wallet which are under your sole and exclusive control. This means you and you alone know and have access to the private keys.

1)  I send Btc from my account Litebit.eu, Btc come back - back! How, I correctly return Btc???

Didn't quite understand that part. I know you're probably in panic mode when you wrote this which explains the way you wrote this. Did you send back the requested bitcoins? If you refunded them the bitcoins, let them know so they can unblock the rest of your coins. The account block was probably done to prevent you from emptying the account while that transaction error remains unresolved.

If the withdrawal was really executed twice, refund them the second transaction and let them know.

Sounds weird though. Why can't they simply deduct the wrongly executed 2nd transaction from your (rather large btc) balance, instead of freezing the entire balance?

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February 03, 2018, 01:45:31 PM
Last edit: February 04, 2018, 04:10:51 PM by Miho
 #3

I send Btc from my account, they do not allow me to translate.
Their support is not responding!
They specifically - send more BTC - block the wallet Huh
Block -  my twitter - my Facebook
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