Hello Stevenb,
Hmm, does it say "pending" or "processing"?
I forwarded it to Mike directly but don't know if you username is stevenb too? Drop me PM to confirm.
Best regards,
MaGNeT
Thanks Magnet. It has been 1 day but status still "Processing" and no reply from Phenixex support yet.
All my BTC stuck at Phenixex so i am not able to trade any more, losing chance to make profit.