Electrum cannot pair with your ledger

[rizz321]

Hi,

I purchased some Bitcoin from a third party and in order to receive the Bitcoin I had to set up a hot wallet - Electrum 3.0.6. I followed the set up procedure and also tried pairing it with my Ledger Nano S. I believe it was all set up correctly so I did a sweep on the Electrum.

I can see all the funds there when I open it up however, I cannot send any funds out as I keep getting the error message "Electrum cannot pair with your ledger"

- In setting up the electrum wallet initially there was no requirement to set up a password and there was no requirement to write down my pass phrases

All I have is the default wallet that I cannot move funds out of.

Please help.

Thanks.

[codewench]

I can see all the funds there when I open it up however, I cannot send any funds out as I keep getting the error message "Electrum cannot pair with your ledger"

Maybe you are experiencing a similar bug as mentioned in this thread regarding the Trezor:

https://bitcointalk.org/index.php?topic=2102136.0

What OS is your computer running?

- In setting up the electrum wallet initially there was no requirement to set up a password and there was no requirement to write down my pass phrases

When you use Electrum with a hardware key, Electrum doesn't have access to your seed words. These would have been generated when you setup your Ledger.

[rizz321]

thanks for replying.

It sounds like a very similar problem.

So I've tried the options they said - create a new wallet under electrum (funnily enough that connects to the ledger S), close off the wallet which isn't pairing. Then re-open the offending wallet through open (ctrl+o) - doing that comes up with the error message:

"Please insert your Ledger. Verify the cable is connected and that no other application is using it.

Try to connect again?"

The thing is, the ledger is already connected.

please help.

[Lucius]

Hi,

I purchased some Bitcoin from a third party and in order to receive the Bitcoin I had to set up a hot wallet - Electrum 3.0.6. I followed the set up procedure and also tried pairing it with my Ledger Nano S. I believe it was all set up correctly so I did a sweep on the Electrum.

I can see all the funds there when I open it up however, I cannot send any funds out as I keep getting the error message "Electrum cannot pair with your ledger"

- In setting up the electrum wallet initially there was no requirement to set up a password and there was no requirement to write down my pass phrases

All I have is the default wallet that I cannot move funds out of.

Please help.

Thanks.

I do not understand why you need to install Electrum wallet to receive BTC transaction if you have Ledger?You use Ledger as cold storage only so you did not want to connect it to internet or what?But now you want to connect Ledger to Electrum to send that received amount on Ledger?

Why you just not use Electrum and send to your Ledger device,you do not need to connect Ledger with Electrum for that.

So try to use Ledger with Chrome Ledger Bitcoin Wallet app,use receiving address from app,insert in Electrum and send BTC to Ledger.

[HCP]

"Please insert your Ledger. Verify the cable is connected and that no other application is using it.

Try to connect again?"

The thing is, the ledger is already connected.

That's most likely the problem... if the Ledger has already been connected to another app, to use it in another app you will most likely need to disconnect it from the computer, then reconnect it and unlock it again with your PIN.

Also, make sure that no other wallets or applications (like the Ledger chrome apps) are open as they may monopolise the connection to the Ledger device.

I'd suggest trying something like the following:

1. Disconnect the Ledger device
2. Open Electrum, and make sure that ONLY the wallet you want is open (Electrum can have multiple wallets open at the same time).
3. It will most likely show the Ledger icon in the bottom right corner with a red dot.
4. Click the icon, it should prompt you to connect the device (If it doesn't, close Electrum and restart it, it should open your Ledger wallet by default)
5. Connect your Ledger device, unlock it and select the Bitcoin App.
6. Click the "reconnect" button.