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Author Topic: BITSTAMP STRANGE POLICY  (Read 861 times)
papamoi
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September 06, 2013, 09:13:25 AM
Last edit: September 06, 2013, 11:51:46 AM by papamoi
 #1

Hi guys,

One of my friend opened a company account with these guys .

after making him wait 10 days and all documents requested provided,these idiots have refused to open the account and get it verified

and when they were asked reasons ,they refused to answer

anyONE had similar things with them?


bitcoin exchanges are profiting of non regulation to act as in wild west ....


there should be a way to kick asses of these bastards as mtgox or else


please share your stories

thanks
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papamoi
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September 06, 2013, 11:52:10 AM
 #2

Noone had the same issue?

oda.krell
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September 06, 2013, 02:54:54 PM
 #3

Noone had the same issue?



You're kind of impatient, huh?

I had no trouble being verified on bitstamp. Uploaded the documents via their form, was verified within a day or two.

If your friend uploaded all necessary documents and he's still not verified, can he open a support ticket and ask for the reason.

Finally, if he is not getting an answer to his support ticket (which has never happened to me, so far), I would hope hazek (from bitstamp) would answer on here.

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papamoi
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September 06, 2013, 03:14:59 PM
 #4

Noone had the same issue?



You're kind of impatient, huh?

I had no trouble being verified on bitstamp. Uploaded the documents via their form, was verified within a day or two.

If your friend uploaded all necessary documents and he's still not verified, can he open a support ticket and ask for the reason.

Finally, if he is not getting an answer to his support ticket (which has never happened to me, so far), I would hope hazek (from bitstamp) would answer on here.

i don t know if you read my post:

they have rejected and refused to open the account after submitting them all the company documents.

while asked for the reason,they refused to answer

is that better explained?


so they have replied and refused to open the account without giving the reason

Got me?
oda.krell
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September 06, 2013, 03:39:02 PM
 #5

If your friend has the same attitude and tone as you, I'd do the same :)

GFY

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papamoi
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September 06, 2013, 04:40:23 PM
 #6

If your friend has the same attitude and tone as you, I'd do the same Smiley

GFY

yeah i mean you should better read then answer the post

to avoid waste of time
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September 12, 2013, 06:19:35 PM
 #7

First they do have a cust serv number and I almost always get someone on the phone.

Also what country is the company registered in?
papamoi
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September 12, 2013, 06:23:07 PM
 #8

First they do have a cust serv number and I almost always get someone on the phone.

Also what country is the company registered in?

Somewhere in asia
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