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Author Topic: [warning] bitmit sellers - you may not recieved full price of an order!  (Read 712 times)
og kush420 (OP)
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September 08, 2013, 10:19:18 PM
 #1

bitmit does not charge multiple instances of shipping charges on orders of multiple (different) items. i spent $70 shipping 4 items part of one order, and it only cost the buyer 0.08 btc for shipping, because they only had to pay for shipping for one item. instead of four. it would have been more than 4 times that.

so you may not receive the full price of an item sold on bitmit. when simplified as such it is easy to see that this is nothing short of stealing by bitmit, albeit unintentional. i have contacted them in regards to this, awaiting response.

monbux
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September 08, 2013, 10:28:53 PM
 #2

Why didn't you just make the buyer pay more for the shipping?
og kush420 (OP)
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September 09, 2013, 12:09:47 AM
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Why didn't you just make the buyer pay more for the shipping?
i didn't realize this until i have shipped it. so i could not enforce that. and i would not have anyways, it isnt the buyers responsibility to pay more than the amount of the bitmit order. this is a glitch on their site and i wont charge my customers more than the agreed on price after an order is already shipped...

monbux
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September 09, 2013, 02:40:54 AM
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Why didn't you just make the buyer pay more for the shipping?
i didn't realize this until i have shipped it. so i could not enforce that. and i would not have anyways, it isnt the buyers responsibility to pay more than the amount of the bitmit order. this is a glitch on their site and i wont charge my customers more than the agreed on price after an order is already shipped...

So let me get this straight:

You listed your items, in 1 listing, created the shipping price, and once someone bought it, you shipped it, but you just noticed that shipping prices were super high.  How is this bitmit's fault?
favdesu
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September 09, 2013, 06:08:53 AM
 #5

weird, but obviously, it's your fault for not checking the payment amount.

Kluge
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September 09, 2013, 06:16:36 AM
 #6

Why didn't you just make the buyer pay more for the shipping?
i didn't realize this until i have shipped it. so i could not enforce that. and i would not have anyways, it isnt the buyers responsibility to pay more than the amount of the bitmit order. this is a glitch on their site and i wont charge my customers more than the agreed on price after an order is already shipped...

So let me get this straight:

You listed your items, in 1 listing, created the shipping price, and once someone bought it, you shipped it, but you just noticed that shipping prices were super high.  How is this bitmit's fault?
I'm pretty sure that's not what he's talking about. You can sell multiples of the same item on BitMit (as in, you can sell x qty of an item, and buyers select how many they want). I think OP is saying shipping cost did not adjust for the buyer ordering more than one of an item using the quantity function. I've never dealt with selling multiples of the same item, so wouldn't know.

Sites like eBay usually have a tool to input shipping costs for multiple items (since it's often cheaper per item to ship multiple units of something instead of one). BitMit, OTOH, does not have this feature, so it's reasonable to think if shipping price is set to, say, .1BTC, and a buyer orders four of the item, they'd pay .4BTC in shipping, not .1BTC.
og kush420 (OP)
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September 09, 2013, 12:31:54 PM
 #7

i will attempt to explain better: i shipped 4 completely different items part of one order. the buyer only had to pay shipping for one of item, the cheapest one. shipping was 0.12 btc for 3 items, and the fourth was 0.08. the buyer only payed 0.08 in shipping total.


apparently this is in their FAQ:
"
How does your system bundle shipping methods?
Thanks to our shopping cart buyers can purchase multiple items from you. Shipping methods are bundled by country and description. If you have set different shipping options for e.g. two items only the most expensive one will be available to select.
"

first of all this is not true because the buyer only payed the LEAST expensive option. and this FAQ question is very unclear, it does not say specifically 'buyer will only have to pay for one item shipping'. from what this answer says, it could very well mean only the most expensive one will be available to select but you will still have to pay shipping for both items.



my warning that you may not receive the full price of items stands. bitmit's faq does not specifically state this. even if it did, this is still an unfair policy.
right now if i had a listing of some item with 0.001 btc shipping, someone could buy all my items, even 100 items with total shipping costing 10btc, and only pay 0.001 btc shipping.
i may go back to bitmit but im not sure, this is a huge hassle, i will have to raise prices on all my items to account for this, and psychologically, i will likely get less buyers because it appear more expensive with the shipping price in the main price.
for the record bitmit sent me 0.29 BTC. i will post emails if anyone wants


balanghai
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September 09, 2013, 12:33:03 PM
 #8

Now that's a little bit confusing. Huh
favdesu
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September 09, 2013, 12:48:41 PM
 #9

so, did you address this issue to bitmit service? they usually take care of such "bugs", and you may get some coins back.

this thread won't help you at all

ZoladkowaGorzka
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September 09, 2013, 03:28:04 PM
 #10

I had the same situation. But it was ma fault.

Now I divide stock in few offers

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