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Author Topic: Google App not opening Ledger Nano S, please help  (Read 155 times)
HCP
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February 16, 2018, 04:59:17 AM
 #21

Google app works but the electrum is giving me a “read error” right after choosing hardware wallet—>select a device—>an unnamed ledger [ledger, initialized]
It can be a bit fussy with the order your do things... I've run into similar issues with "read errors". It generally happens if I've had the ledger plugged in and been using it with other apps.

Firstly, make sure that NO other Ledger apps (like Ledger Manger or Ledger Wallet Bitcoin chrome apps etc) are running and shut down Electrum, then unplug the Ledger device.

Then start Electrum... File -> New\Restore -> Standard Wallet -> Use a Hardware Device... at this point, Electrum should tell you take it can't find a device...

Now, connect the Ledger Device... enter your PIN... then select the Bitcoin "app" on the device.

Now, in Electrum, click "Next" to force the re-scan... it should then show you "an unnamed ledger [ledger, initialized]", click "next" and it should hopefully finish creating your wallet.

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hutchdavidson
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February 20, 2018, 01:32:41 AM
 #22

... Man im sorry i wasted yalls time here but from my understanding all usb cables are the same and i figured since all the nanos are at least being turned on with power from all the cables i used the problem cant be the cables, but live and learn i guess....
There are "power only" USB cables that only connect the "power" pins. Typically, these are cables that come with "cheap" mobile phones (or other devices) that use micro USB ports for charging, but don't allow for data transfer.

Good to see you finally got it sorted though, never a nice feeling to have your BTC stuck in limbo...

Did you manage to get the Ledger working properly with Electrum? (File -> New\Restore -> Standard Wallet -> Use a hardware device)? Huh

Getting a read error in the electrum wallet after choosing hardware device
But google apps works fine
HCP
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February 20, 2018, 02:23:15 AM
 #23

Getting a read error in the electrum wallet after choosing hardware device
But google apps works fine
It sounds like you've got some sort of app or process that is communicating with the Ledger device... that read error generally happens if ANY ledger related app has been talking to the device prior to trying to connect it with that Electrum wallet.

Like I said, it can be very "picky" about the order things are done in... especially when dealing with Electrum. Once you hit the "read error" you need to shut Electrum down, unplug the Ledger and then restart Electrum (making sure that NONE of the Ledger Google Apps are open!)

Get to the point where it asks for the Hardware Device... then connect the Ledger to your PC, enter your PIN and make sure that you select the bitcoin app on the ledger device.

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