fuck them for changing the way how to pay.
That's what happens when they put people in place who don't belong anywhere near a business that's related to ecommerce.
I find it rather rude and incompetent from BitPay to not immediately shift back to how everything was before. It might not have been perfect, but it's 100 times better than the rubbish they put people through right now. This nonsense can cost businesses revenue with how people might just not buy whatever they planned to buy initially. It once again shows that we need to discard these centralized incentives.
Every negative event has a positive trigger, and in this case that trigger is more awareness for BTCPay and all related sources.