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Author Topic: You CAN change you BFL order quene! Also, need your adivce  (Read 807 times)
Coherent (OP)
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September 11, 2013, 05:42:41 PM
 #1

Hey guys,
i have a special question regarding BFL refunds.
First of all englisch is not my native language, but i guess you will understand what i want to say.

As many other ppl here, i ordered an asic from BFL in May 2013.
With the current speed of shipping it would take several months until it will be sent, so i decided to cancel my ordner.
I ordered via Paypal with a Mastercard CC.
I requested a refund via Mastercard. 2 days Later Paypal notified me that Mastercard wants to get the money back and opened a conflict and wrote me and BFL an Email.
Until yesterday the status was "Waiting on an answer from BFL".
I thought I will be getting my money back in another 2 or 3 days but yesterday i received an email from BFL...

Dear <me>,

Thank you for your order from Butterfly Labs! Your order (<order #>) was shipped via USPS, USPS Priority Mail Int'l on 9/10/2013.  You can track your package at any time using the link below.

Shipped To:
<my name>
<my street>
<my town>

Track Your Shipment: <tracking id>
This shipment includes the following items:

Item #   Description   Qty
BF0050G   50 GH/s Bitcoin Miner   1


Thank you for your business and we look forward to serving you in the future!"

My first though was "wtf?". According to Jodys Blog it takes months until my order should have been shipped.
So looks like they priorized my order because Paypal asked them for a shipping number.
With the current difficulty i dont want that thing anymore, I just want my money back.
Nonetheless I requested a refund directly via BFL (of course they didnt want to refund) before they shipped.
So, if I deny the delivery, it will be sent back to them and I should be getting my money back, because i wanted a refund BEFORE they shipped it.
I just wanted to share my story because it seems that they will priorize orders. I just want my money back, what would you advice me to do?

Thanks
Greetings
btceic
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September 11, 2013, 05:48:41 PM
 #2

Would you consider selling it?

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Sinewayv
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September 11, 2013, 06:15:57 PM
 #3

Interesting, I am about to request a refund for my BFL order, I also would prefer the cash than an early shipment, these devices will not break even, BFL should offer a refund to all waiting customers.
monbux
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September 11, 2013, 08:32:25 PM
 #4

Yah, Apparently BFL has broken some Paypal shipping policys or something Tongue
Coherent (OP)
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September 12, 2013, 05:17:18 PM
 #5

Would you consider selling it?

Yes if I cant get the money back I will sell it.

But i canceled my ordner before they shipped it, so actually i dont have to accept the package and insist on my money, right?
Aahzman
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September 12, 2013, 08:00:49 PM
 #6

I think you'll be opening a big can of pain and suffering if you refuse the shipment and then try to get your money back. BFL will muddle things up for weeks and in the end, you'll likely have neither the rig, nor your money.

jeffm
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September 13, 2013, 12:37:55 AM
 #7

Is the tracking # legit? Maybe I need to call my CC company.
Coherent (OP)
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September 15, 2013, 10:09:42 AM
 #8

Is the tracking # legit? Maybe I need to call my CC company.
Yep, it is legit.
Jessica
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September 15, 2013, 10:58:50 AM
 #9

Is the tracking # legit? Maybe I need to call my CC company.
Yep, it is legit.
Just keep the asic. if you get a refund they will never give you your money (They are BFL)
just take what you got Smiley
marcovaldo
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September 15, 2013, 11:18:30 AM
 #10

You will have to sue them and wait a couple of years to eventually see some money before your chidren die Smiley

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b!z
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September 15, 2013, 11:23:28 AM
 #11

You will have to sue them and wait a couple of years to eventually see some money before your chidren die Smiley

maybe his grandchildren will have a chance of delivery or refund from bfl.
Coherent (OP)
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September 15, 2013, 02:50:33 PM
Last edit: September 15, 2013, 03:20:47 PM by Coherent
 #12

i think i'm going to refuse the shipment.
with the current difficulty i won't break even anyways.

My CC company will handle this somehow.
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