sandwave35 (OP)
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Activity: 10
Merit: 0
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February 11, 2018, 11:06:20 AM |
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BTC-ALPHA EXCHANGE Not processing withdraws
BTC-ALPHA.COM
I have been waiting for hours for BTC-ALPHA to process my withdraw.
Have opened a support ticket. It has not been answered.
Sent an email to support@btc-alpha about the issue. They have never replied.
VERY SHADY EXCHANGE. BEWARE !!!!
JUST PROBABLY ANOTHER SCAM EXCHANGE
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smartsan
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Activity: 196
Merit: 10
Spokkz ICO
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February 11, 2018, 01:50:12 PM |
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Yes the alpha exchange are bad in the deposit and the withdraw.
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chancefx
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Activity: 153
Merit: 10
In Decentralization We Trust
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February 13, 2018, 07:06:43 AM |
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never had problems with withdraw at BTC-Alpha
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SimpleDex.org
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Activity: 36
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February 13, 2018, 09:36:39 AM |
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That's why centralized exchanges are terrible. Soon we are launching p2p exchange SimpleDex.org built on smart contracts. All assets will be on your wallet. |
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jheipee19
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Activity: 337
Merit: 10
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February 13, 2018, 05:02:03 PM |
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i agree , its been 3days now , no withdrawal received. its awfull
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Akorharrison
Jr. Member
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Activity: 399
Merit: 2
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February 14, 2018, 01:09:46 AM |
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These are the little challenge of this recent exchange platform.. Is unsupporting
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JoeMue
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Activity: 48
Merit: 0
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February 14, 2018, 08:23:43 AM |
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I can confirm this. No withdrawals are processed. Waiting for 2 days now. No answer from support.
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elisabetheva
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February 14, 2018, 09:13:02 AM |
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I can confirm this. No withdrawals are processed. Waiting for 2 days now. No answer from support.
I have not experienced that yet, but the information is very good and there may be other again, I will always receive as information, thanks |
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JoeMue
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Activity: 48
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February 14, 2018, 09:46:51 AM |
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I can confirm this. No withdrawals are processed. Waiting for 2 days now. No answer from support.
I have not experienced that yet, but the information is very good and there may be other again, I will always receive as information, thanks As soon as my support mail get answered, I'll give an update. If there are more who can't withdraw from that exchange, please tell. Keeping this thread alive puts some pressure on the guys of BTC-Alpha. |
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JoeMue
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Activity: 48
Merit: 0
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February 14, 2018, 03:46:10 PM |
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Still no answer from support. I created a new account - deposits AND withdrawals are working. Unforunately I cannot transfer fund to the new account, because the BTC-Alpha-Code to transfer coins to another user account required an e-mail confirmation which is not sent by BTC-Alpha. I have to wait for their support... let's hope it exists.
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JoeMue
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Activity: 48
Merit: 0
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February 16, 2018, 12:30:00 PM |
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I can confirm now that there is a support - I just got a mail from them. But I am not sure if they understood my problem. Waiting for a new response now... I expect an answer next week.
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zjabo
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February 17, 2018, 09:13:50 PM |
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From what I can tell, the problem is that their emails are not reaching certain domains. I have an outlook.com email address and a few days ago I stopped getting login & withdrawal emails from btc-alpha (which is a problem since you need to get email to withdraw).
I created a new account using my work domain & am getting all emails (including withdrawals) just fine - but BTC is still stuck on my other account.
The problem w/ opening support tickets is that you can't tell if they reply, since you can't get emails from them - very frustrating.
If anyone has another way of contacting support please post.
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ragavancoin
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February 17, 2018, 09:29:52 PM |
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BTC-ALPHA EXCHANGE Not processing withdraws
BTC-ALPHA.COM
I have been waiting for hours for BTC-ALPHA to process my withdraw.
Have opened a support ticket. It has not been answered.
Sent an email to support@btc-alpha about the issue. They have never replied.
VERY SHADY EXCHANGE. BEWARE !!!!
JUST PROBABLY ANOTHER SCAM EXCHANGE
Yes the same issue it's was happened to me because of I deposited some amount of Bitcoins to buy ucash coins, the deposit happened with any issues and when I withdraw btc for there site it's has been taken more than a week to get my withdrawal. |
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JoeMue
Newbie
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Activity: 48
Merit: 0
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February 19, 2018, 01:29:16 AM |
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From what I can tell, the problem is that their emails are not reaching certain domains. I have an outlook.com email address and a few days ago I stopped getting login & withdrawal emails from btc-alpha (which is a problem since you need to get email to withdraw).
I created a new account using my work domain & am getting all emails (including withdrawals) just fine - but BTC is still stuck on my other account.
The problem w/ opening support tickets is that you can't tell if they reply, since you can't get emails from them - very frustrating.
If anyone has another way of contacting support please post.
The mail for login confirmations, withdrawal confirmation and support is the same. The mail from the support arrived without any problems. A friend of mine has to repeat the withdrawal request several times to finally get a mail. Withdraw coins and if no mail arrives, cancel withdrawal and repeat the same procedure. He told me that he has to try at least two times and up to five times until he gets a mail. I tried to contact the support in their telegram group, but they just tell me to create a ticket... |
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sehoon
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February 19, 2018, 08:05:35 AM |
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You should probably avoid centralized exchanges and move to decentralized exchanges. Just make you sure you secure your account and avoid getting hacked. I would like to recommend you to use IDEX and Cryptobridge Dex.
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The_Don
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February 20, 2018, 09:11:20 AM |
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shit man my withdrawals are also pending pending and pending .. is this scam exchange  .hope i read this one before depositing |
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topman870
Newbie
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Activity: 7
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February 22, 2018, 09:13:32 PM |
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Having the same sort of issues, not email confirmations so cannot process the withdrawals...
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topman870
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February 23, 2018, 09:06:25 PM |
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I can confirm now that there is a support - I just got a mail from them. But I am not sure if they understood my problem. Waiting for a new response now... I expect an answer next week.
Hi Joe, Did they get back to you? btw do you use hotmail/outlook.com email? |
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skullfisher
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Activity: 26
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March 07, 2018, 04:37:33 PM |
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Hello guys,
My withdraw is stuck too... this is a shame:
Pay. system Amount You receive Fee Currency
Litecoin 0.49550000 0.49200000 0.0035 LTC
Attributes Date
Address: LaxEsjvjuwBwt7eKMhJ1YLZ1HbPftTj73P 2018-03-06 21:44:56
Status Action
Done
TXID: 9fa4185c64526063014c012fd7b1e7c27c2d693900cae539dec9021928e6276f -
Why TXID link me to coinbase when I want to check it? and I tryed on block explorers and it dont seems to appear? scammed? Please reply if you got some light.
Tnx in advance.
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vadim.etc
Jr. Member
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Activity: 140
Merit: 4
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March 07, 2018, 04:51:07 PM |
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Better to use decentralized exchanges, well, or more verified exchanges such as bitrek, polonix. After all, with exchanges that belong to someone, there is always a chance that you will not be able to withdraw your money.
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