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Author Topic: BuySellBitco.in is collecting Testimonials/feedback from users  (Read 1288 times)
buysellbitcoin (OP)
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September 16, 2013, 11:50:18 AM
 #1

Dear users,

We are launching our new portal next month ( tentative release date 20th Oct ) and we are collecting feedback from our users. If you have interacted with us using any channel may it be communication, business or just exchanged "Hi" we want to know from YOU, how we performed and what we can do to improve.

You can leave feedback here or you can use below Google form to submit your views. We respect your privacy and will never publish your name or any other information without your permission.

https://docs.google.com/forms/d/174tXIp6WeybCDY9yTj-foKRmJxCvrINBbJbis-rUPcI/viewform

We also have few announcements for all our users :
- We are changing our Rate and Fees structure. We believe this will drive bitcoin prices in India to a fair level and will help new people adopt this amazing concept. We want to release this new fees structure as soon as possible, most probably within next few days.
- Loyalty discount to users which will reduce our fees based on volume.
- A whole new portal having your own account to make buying and selling bitcoin as easy as 1,2,3.
- Locked in exchange rates.
- An Android app for all those who want to do it via Mobile Smiley
- Account activity report ( Weekly, Monthly )

Please leave your positive / negative feedback here or on Google docs.
https://docs.google.com/forms/d/174tXIp6WeybCDY9yTj-foKRmJxCvrINBbJbis-rUPcI/viewform

Cheers,
BuySellBitco.in




Download Zebpay Fastest way to Buy / Sell Bitcoins in India
Transaction processing within one working day and best bitcoin rates | Recharge airtime & buy vouchers of Amazon, Flipkart, Domino's at great discounts
Benson Samuel
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September 18, 2013, 10:33:46 AM
 #2

Very nice. Lead the way Smiley

Absinthe
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November 25, 2013, 06:34:45 PM
 #3

First transaction with buysellbitco.in - bought BTC0.15000000BTC

First Impressions

Whole transaction was smooth right from the get go. Sent my PAN card which got verified within 1 hour itself. Booked the order on Saturday itself but due to issues with bank NEFT could not transfer the money. Got the order ID # and as per team, it would be locked in for four hours, but since my order was on a weekend, they were extending the rate till the money actually hits their account. Finally did the transfer today. Received the BTC almost immediately, confirmed by 20 txs within 10 mins. Very smooth and reliable deal, my first time ever in BTC. Cheesy Cool

Special Mentions

Here I would specially like to thank Jincy for guiding me through the whole process. She patiently answered all my queries and was guiding me through the whole process. I couldn't wait to get home from office and start my client to see the balance hit my wallet! Extremely professional approach to the whole thing, much more than other BIGGER companies I have dealt with in other transactions. However I tried calling the person on the main mobile number (I believe Gujarat) but the call is always busy. He also didn't call back either. Too much business for obvious reasons in GJ I believe LOL. I liked the fact that they locked in the rate, which works both ways - I actually got 2% extra; BTC 0.1504 against my order of 0.1500 which I really appreciated.

All in all, very professional experience - well worth the premium paid, takes off the headache and nervous moments. If you are a newbie, go for buysellbitco.in

Cheers

Absinthe
Benson Samuel
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November 26, 2013, 03:04:51 AM
 #4

First transaction with buysellbitco.in - bought BTC0.15000000BTC

First Impressions

Whole transaction was smooth right from the get go. Sent my PAN card which got verified within 1 hour itself. Booked the order on Saturday itself but due to issues with bank NEFT could not transfer the money. Got the order ID # and as per team, it would be locked in for four hours, but since my order was on a weekend, they were extending the rate till the money actually hits their account. Finally did the transfer today. Received the BTC almost immediately, confirmed by 20 txs within 10 mins. Very smooth and reliable deal, my first time ever in BTC. Cheesy Cool

Special Mentions

Here I would specially like to thank Jincy for guiding me through the whole process. She patiently answered all my queries and was guiding me through the whole process. I couldn't wait to get home from office and start my client to see the balance hit my wallet! Extremely professional approach to the whole thing, much more than other BIGGER companies I have dealt with in other transactions. However I tried calling the person on the main mobile number (I believe Gujarat) but the call is always busy. He also didn't call back either. Too much business for obvious reasons in GJ I believe LOL. I liked the fact that they locked in the rate, which works both ways - I actually got 2% extra; BTC 0.1504 against my order of 0.1500 which I really appreciated.

All in all, very professional experience - well worth the premium paid, takes off the headache and nervous moments. If you are a newbie, go for buysellbitco.in

Cheers

Absinthe

Very nice. Especially the Customer Service Appreciation Cheesy

Pinwheel
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November 26, 2013, 05:36:14 AM
 #5

reliable and friendly. all transactions done in same day.

but, no diwali gifts and free samples

Tom Waits: We should just start as soon as possible cause we might catch a rabbit before we have our pants on. (Juxtapoz)
Benson Samuel
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November 26, 2013, 05:41:28 AM
 #6

reliable and friendly. all transactions done in same day.

but, no diwali gifts and free samples

lol

jinson
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November 26, 2013, 03:18:00 PM
 #7

I have done business with BSB, and I find them very professional. Great service. Quick and reliable. I give AAA recommendation.

ps. If you are giving out free samples of BTC, send a few my way too.. Wink
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