[BITMAIN] Paid and non-paid but expired?

[Brycen121]

So I ordered off bitmap and I had paid my wire transfer 3 days after and it still said unpaid and now about a day or two after it says that it is still not paid and expired. (also I have uploaded proof of purchase)
Thanks in advance for your help.
Order ID: 0012018021301499

[1715370859]

1715370859

[1715370859]

1715370859

[1715370859]

1715370859

[1715370859]

1715370859

[1715370859]

1715370859

[1715370859]

1715370859

[mustangy]

they reply very late no worries.
I have half paid order ticket opened been month still waiting for an answer.
Yupp billion dollar Jiahanese doesn't have a budget to get more customer support agents.

[Brycen121]

they reply very late no worries.
I have half paid order ticket opened been month still waiting for an answer.
Yupp billion dollar Jiahanese doesn't have a budget to get more customer support agents.

So if it says expired it will still work right?

[Potato Chips]

So if it says expired it will still work right?

I think so since I've seen users whose orders got tagged as unpaid/expired but after bitmain confirmed their payment, it got switched to paid/valid.

Have you already opened a support ticket regarding this? If not, please do and also include that you have already uploaded a proof of purchase

Upon checking their FAQ, There's a new article called: New ordering and payment process and according to it:

NOTE: Recently the order may be confirmed little bit late. We will extend the confirming period to 10 days. The order can be confirmed once we receive your transfer even though the order may show 'expire'. Please make sure you have marked order ID when you transfer USD

[mustangy]

they reply very late no worries.
I have half paid order ticket opened been month still waiting for an answer.
Yupp billion dollar Jiahanese doesn't have a budget to get more customer support agents.

So if it says expired it will still work right?

yes it is will work