You are aware that the Case hardware wallet no longer works? Case did not upgrade the firmware when bitcoin fees increased. Melanie Shapiro moved on to her new project
Token:
We have some news!
We’re excited to share with you some updates that are a couple of years in the works. But first, we’d like to extend a thank you to all of our customers and supporters. We’re happy that so many of you from around the world share our vision for a secure and easy way to manage private keys. We very much believe that for a private key to be truly protected, it needs to be born on, live on, and never leave purpose-specific hardware.
We started Case in June 2014 believing that for bitcoin to succeed, it needed an experience-layer that would make the “average” user comfortable using it. This belief became our mission, and eventually informed the design for our wallet.
Our vision, which ideologically extends past the way we design our own products, is that convenience and ease shouldn’t have to be compromised for the sake of security. This is especially true in a world where so many aspects of our lives are being digitized, and the risk for not protecting these digital artifacts is ever increasing. Meeting this ideology at Case didn’t go untested. Specifically, our decision to use a 2G GSM chip for mobile connectivity (the 2G chip took up less board real estate and enabled us to slim-down the device) instead of a 3G chip meant that people in certain parts of the world had limited connectivity due to the telecom industry’s decision to sunset support of 2G.
This particular challenge tested the core of what we believe in and brought usability into the crosshairs for everyone on our team (a tenet of our company culture now, concern for U/X is not just reserved for Product). With this at the forefront of our minds, we started thinking about the friction associated with managing private keys, and how problematic this is for a future where we will increasingly have to rely on cryptography to protect our digital artifacts.
We believe in a future where our digital identity is represented by private keys. And we believe that for this future to be secure, a mainstream audience needs to be comfortable with the changing interface. So, it’s not just bitcoin that needs an experience layer...it’s cryptography.
With that said, we’re excited to announce that we will be releasing a new product at tokenize.com today. We will be supporting Case for the foreseeable future and you can continue reaching out with any questions.
Thank you for your support as we continue working toward a future where identity is more easily proven and protected.
To the moon, Melanie
Case claims they are still supporting the hardware wallet but bitcoin fee is set too low for the wallet to actually work. I don't think the thing even works at all anymore. More important is once a Case is setup with the owner's fingerprint you can't reset the device so it can be transferred to a new owner.
Edit 10/18: Melanie Shapiro still does not have the
Token Ring in production after over a year of promises. Based on poor support of the Case wallet I would not buy a Token ring. Just like the Case wallet it could well be useless after a year or so: she says thanks for your support! and then moves on to her next project:)
