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chrish758 (OP)
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September 28, 2013, 02:14:31 AM
 #1

anyone experience long delays with these guys, ? my first purchase took ten minutes to get my bit coins, i made a pig purchase  yesterday it still says processing payment..Huh

sms confirmation went through, and cc has been charged..

and still waiting for them to reply to email,

thanks
 
cbhelp
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September 28, 2013, 02:17:58 AM
 #2

Call Google wallet.  Sounds like they may be holding the payment. They did that to me once, and all I had to do was call.  After that, email btcquick through their site, they will sort it all out quick.
b!z
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September 28, 2013, 06:14:17 AM
 #3

it's a pretty good site, just ask the support to see if they can help you speed it up.
chrish758 (OP)
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September 28, 2013, 01:29:39 PM
 #4

awesome thanks! ill call google wallet first see waht they say !!

hopefully can have it sorted out quick!

any got a number for them or where i can find it?


thanks
xypos
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September 28, 2013, 01:35:51 PM
 #5

You can read his thread:
https://bitcointalk.org/index.php?topic=294682.0
b!z
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September 28, 2013, 02:18:42 PM
 #6

awesome thanks! ill call google wallet first see waht they say !!

hopefully can have it sorted out quick!

any got a number for them or where i can find it?


thanks

search google for the google wallet contact Roll Eyes
Maximillian99
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September 28, 2013, 04:24:45 PM
 #7



I am still not verified after 4 days. What's the hold up? No response from customer service.
chrish758 (OP)
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September 28, 2013, 08:32:24 PM
 #8

Hi had to call and verify my account, they did withing 2 hours, but they cancelled both my order , now i have til tomorrow and monday to replace both my orders, no one every answers at BTCQUICK , chat, email or phone, there service is pretty bad
xypos
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September 28, 2013, 08:33:18 PM
 #9

During the week end, do not expect any company to solve your problems.
chrish758 (OP)
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September 28, 2013, 08:47:02 PM
 #10

ya i understand that , been trying to get a hold of them since last week, guess ill have to wait for now
marcovaldo
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September 28, 2013, 08:49:18 PM
 #11

Hi had to call and verify my account, they did withing 2 hours, but they cancelled both my order , now i have til tomorrow and monday to replace both my orders, no one every answers at BTCQUICK , chat, email or phone, there service is pretty bad


Good luck to do that.
Hope it will get fixed ...

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MicroGuy
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September 29, 2013, 12:12:04 AM
 #12

Sounds like your issue is not with BTCQuick but with Google Wallet. Have you contacted Google wallet support?
sasuke234
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September 29, 2013, 12:13:40 AM
 #13

sounds about right for google wallet
b!z
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September 29, 2013, 05:17:09 AM
 #14

Did you get a hold of them yet?
cbhelp
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September 30, 2013, 04:03:55 PM
 #15

During the week end, do not expect any company to solve your problems.

I called on a Saturday, and they put me on hold for 3 minutes, and cleared my account.  Didn't take any longer than 5 minutes total.  Then my btc came right after....
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