chrish758 (OP)
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Activity: 9
Merit: 0
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September 28, 2013, 02:14:31 AM |
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anyone experience long delays with these guys, ? my first purchase took ten minutes to get my bit coins, i made a pig purchase yesterday it still says processing payment.. sms confirmation went through, and cc has been charged.. and still waiting for them to reply to email, thanks
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cbhelp
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Activity: 56
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September 28, 2013, 02:17:58 AM |
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Call Google wallet. Sounds like they may be holding the payment. They did that to me once, and all I had to do was call. After that, email btcquick through their site, they will sort it all out quick.
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b!z
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Activity: 1582
Merit: 1010
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September 28, 2013, 06:14:17 AM |
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it's a pretty good site, just ask the support to see if they can help you speed it up.
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chrish758 (OP)
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Activity: 9
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September 28, 2013, 01:29:39 PM |
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awesome thanks! ill call google wallet first see waht they say !!
hopefully can have it sorted out quick!
any got a number for them or where i can find it?
thanks
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xypos
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September 28, 2013, 01:35:51 PM |
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b!z
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Activity: 1582
Merit: 1010
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September 28, 2013, 02:18:42 PM |
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awesome thanks! ill call google wallet first see waht they say !!
hopefully can have it sorted out quick!
any got a number for them or where i can find it?
thanks
search google for the google wallet contact
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Maximillian99
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September 28, 2013, 04:24:45 PM |
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I am still not verified after 4 days. What's the hold up? No response from customer service.
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chrish758 (OP)
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Activity: 9
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September 28, 2013, 08:32:24 PM |
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Hi had to call and verify my account, they did withing 2 hours, but they cancelled both my order , now i have til tomorrow and monday to replace both my orders, no one every answers at BTCQUICK , chat, email or phone, there service is pretty bad
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xypos
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September 28, 2013, 08:33:18 PM |
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During the week end, do not expect any company to solve your problems.
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chrish758 (OP)
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September 28, 2013, 08:47:02 PM |
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ya i understand that , been trying to get a hold of them since last week, guess ill have to wait for now
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marcovaldo
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September 28, 2013, 08:49:18 PM |
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Hi had to call and verify my account, they did withing 2 hours, but they cancelled both my order , now i have til tomorrow and monday to replace both my orders, no one every answers at BTCQUICK , chat, email or phone, there service is pretty bad
Good luck to do that. Hope it will get fixed ...
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MicroGuy
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Activity: 2506
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Twitter @realmicroguy
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September 29, 2013, 12:12:04 AM |
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Sounds like your issue is not with BTCQuick but with Google Wallet. Have you contacted Google wallet support?
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sasuke234
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September 29, 2013, 12:13:40 AM |
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sounds about right for google wallet
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b!z
Legendary
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Activity: 1582
Merit: 1010
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September 29, 2013, 05:17:09 AM |
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Did you get a hold of them yet?
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cbhelp
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Activity: 56
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September 30, 2013, 04:03:55 PM |
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During the week end, do not expect any company to solve your problems.
I called on a Saturday, and they put me on hold for 3 minutes, and cleared my account. Didn't take any longer than 5 minutes total. Then my btc came right after....
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