bitcoin tax support - can't import

[Riptide_NVN]

Does anyone here in the US use bitcoin.tax?  Their support is email only and slow to non-existent.

I am trying to get this thing to import mining income and it won't work.  Tried exporting directly from the wallet (LUX) and the CSV isn't accepted.  This is under Income tab and choosing Core.

I've also tried CSV and can't get it to work.  The software doesn't support importing directly from the LUX address either.

What is the trick to this or is it just more trouble than it's worth?  Trying to avoid having to calculate USD value for each payout manually in my spreadsheet.

Thanks