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Author Topic: 1 out of 7 cards turn up as "microsoft basic adapter" after driver update.  (Read 167 times)
Deadrisinghelp (OP)
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March 04, 2018, 03:16:27 AM
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Hello, i just updated my drivers to the Blockchain one from AMD, once the installation was completed one of my R9 380 turned into a "Microsoft basic adapter" does anyone know how to make it work ?

(i've mined with all cards and they work)

https://imgur.com/pWJF6eP
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Geraldo
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March 04, 2018, 05:01:08 AM
Merited by philipma1957 (1)
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Update those card driver manually. Choose "Browse my computer for driver software" then Choose "Let me pick from a list available drivers on my computer" Choose "Have Disk..."  Click browse, (If you are using Blockchain Driver on Win 10) Point it to C:\AMD\Win10-64Bit-Crimson-ReLive-Beta-Blockchain-Workloads-Aug23\Packages\Drivers\Display\WT6A_INF\....You will find Setup Information file, chose it then let the system update your card driver.

Based on my experience, R9 series better using 16.9.2 series.
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March 04, 2018, 05:55:13 AM
Merited by Geraldo (1)
 #3

Hello, i just updated my drivers to the Blockchain one from AMD, once the installation was completed one of my R9 380 turned into a "Microsoft basic adapter" does anyone know how to make it work ?

(i've mined with all cards and they work)

https://imgur.com/pWJF6eP

My opinion is the same as Mr. Geraldo; other options can you tried in "device manager".
1. right click on "Microsoft basic adapter" and "update software driver".
2. "Explore my computer for driver software".

For the next step, do the same as Mr. Geraldo said.
Geraldo
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March 04, 2018, 06:21:59 AM
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(i've mined with all cards and they work)

https://imgur.com/pWJF6eP

Sorry, did you said all your card working properly even when one of those card shown as "Microsoft basic adapter" in Device Manager?
Deadrisinghelp (OP)
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March 04, 2018, 07:58:22 PM
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Update those card driver manually. Choose "Browse my computer for driver software" then Choose "Let me pick from a list available drivers on my computer" Choose "Have Disk..."  Click browse, (If you are using Blockchain Driver on Win 10) Point it to C:\AMD\Win10-64Bit-Crimson-ReLive-Beta-Blockchain-Workloads-Aug23\Packages\Drivers\Display\WT6A_INF\....You will find Setup Information file, chose it then let the system update your card driver.

Based on my experience, R9 series better using 16.9.2 series.

that did it! thanks Alot!!!! Cheesy !
Geraldo
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March 05, 2018, 03:43:16 AM
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that did it! thanks Alot!!!! Cheesy !

Glad to hear that. Good Luck!  Wink
remauto1187ma
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March 05, 2018, 03:59:36 AM
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Yep the Crimson driver was only meant for RX5xx series cards and above. Not R series.
Deadrisinghelp (OP)
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March 05, 2018, 12:51:19 PM
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Yep the Crimson driver was only meant for RX5xx series cards and above. Not R series.

HashRate with Crimson driver is around 22.8-23 MH/S.

would 16.9.2 give a better result ?
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