I figure a warning is in order. The
Cryptopia trading platform does not respond to support tickets. I have a ticket outstanding for several months which has not even received a confirmation email saying it was received. Others have been raising similar complaints. They warn you on their site that they are very busy and growing fast and all that. All trading platforms are growing in terms of user base but some have figured out how to deal with it better than others. Cryptopia, unfortunately, has not figured out how to deal with it.
As far as I can tell there is nothing substantially wrong with their service itself. You can trade, deposit, withdraw, etc., though there have been issues with XEM deposits confirming in a timely manner. As long as you don't ever need any technical support, you should be good. But you might consider moving your business to a platform that does provide timely support such as BitTrex, because, well, who ever plans on needing support?