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Author Topic: BTC-e USD Deposits not working  (Read 10443 times)
joesmoe2012 (OP)
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October 15, 2013, 12:11:00 PM
 #21

Still not sorted.

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October 16, 2013, 09:57:44 AM
 #22

Support in btce is now investigating my deposit because its really long time for deposit.
joesmoe2012 (OP)
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October 17, 2013, 04:10:58 AM
 #23

It seems they have posted new banking information to their deposits page, so maybe USD deposits are working again

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joesmoe2012 (OP)
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October 17, 2013, 06:13:03 AM
 #24

Joe, you go first, tell us if it works  Grin

hahahah i'm actually waiting for someone else to confirm.

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October 22, 2013, 04:06:02 PM
 #25

To new bank account my deposit takes about 3 days and its more quicker than old account in uk
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October 22, 2013, 05:47:16 PM
 #26

I sent funds last Wednesday. Nothing showed up until I sent them a copy of the swift from my bank. Eventually got credited this morning (6 days). Not great, given the market rise over the last few days. Ironically would have done better sticking with Gox.

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joesmoe2012 (OP)
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October 23, 2013, 04:16:01 AM
 #27

I sent funds last Wednesday. Nothing showed up until I sent them a copy of the swift from my bank. Eventually got credited this morning (6 days). Not great, given the market rise over the last few days. Ironically would have done better sticking with Gox.

Normally they are quicker, they recently changed banks and I'm assuming the transition didn't go as smoothly as planned.

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October 24, 2013, 10:57:45 PM
Last edit: October 25, 2013, 02:41:25 AM by theskillzdatklls
 #28

I deposited $12,500 on their site (by bank wire transfer) and they credited me with $11,985.  I e-mailed them prior to the deposit and they said fees are 1% so I expected to get $12,375, $390 more than what they gave me.  Since then its been some weak e-mails of them replying and them saying they are 'looking into it'.

There's no reason for the # to be anything but $12,375 since it was a USD wire sent to them.  I have another wire being sent to them in the meantime, I hope this one works out well.  Probably a bad move on my part, I should have waited to see if they were going to be legitimate and fix the former problem first.

If they resolve the issue favorably or unfavorably, I'll post any happenings here.




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jl2012
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October 25, 2013, 02:50:07 AM
 #29

I deposited $12,500 on their site (by bank wire transfer) and they credited me with $11,985.  I e-mailed them prior to the deposit and they said fees are 1% so I expected to get $12,375, $390 more than what they gave me.  Since then its been some weak e-mails of them replying and them saying they are 'looking into it'.

There's no reason for the # to be anything but $12,375 since it was a USD wire sent to them.  I have another wire being sent to them in the meantime, I hope this one works out well.  Probably a bad move on my part, I should have waited to see if they were going to be legitimate and fix the former problem first.

If they resolve the issue favorably or unfavorably, I'll post any happenings here.

Have you ever deposited to another exchange? That could be deducted by intermediate banks

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October 27, 2013, 02:10:47 AM
 #30

I deposited $12,500 on their site (by bank wire transfer) and they credited me with $11,985.  I e-mailed them prior to the deposit and they said fees are 1% so I expected to get $12,375, $390 more than what they gave me.  Since then its been some weak e-mails of them replying and them saying they are 'looking into it'.

There's no reason for the # to be anything but $12,375 since it was a USD wire sent to them.  I have another wire being sent to them in the meantime, I hope this one works out well.  Probably a bad move on my part, I should have waited to see if they were going to be legitimate and fix the former problem first.

If they resolve the issue favorably or unfavorably, I'll post any happenings here.

Have you ever deposited to another exchange? That could be deducted by intermediate banks

That's the first thought I had as well.  I've had this happen in the past with international wires.
theskillzdatklls
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October 27, 2013, 02:34:42 AM
 #31

I deposited $12,500 on their site (by bank wire transfer) and they credited me with $11,985.  I e-mailed them prior to the deposit and they said fees are 1% so I expected to get $12,375, $390 more than what they gave me.  Since then its been some weak e-mails of them replying and them saying they are 'looking into it'.

There's no reason for the # to be anything but $12,375 since it was a USD wire sent to them.  I have another wire being sent to them in the meantime, I hope this one works out well.  Probably a bad move on my part, I should have waited to see if they were going to be legitimate and fix the former problem first.

If they resolve the issue favorably or unfavorably, I'll post any happenings here.

Have you ever deposited to another exchange? That could be deducted by intermediate banks

If we are talking to bitcoin sites then twice before using this exchange and gox.  No problems.

If we are talking international wires in general, I have probably sent off 50+ in the last two years, no other problems that I can recall.




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bernard75
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October 27, 2013, 03:13:12 AM
 #32

I used to trade there too, but once you run into an error that is not covered by the FAQs they take their time and send you preprepared answers that dont make any sense.
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November 08, 2013, 03:14:02 PM
 #33

Btc-e has been around for a while.  Why have they still not figured out reasonable ways for someone to deposit USD.

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November 14, 2013, 01:46:02 AM
 #34

Sent 10,000 USD on the 15th October... They changed their bank from Voice Commerce the day after. Support told me to send in a SWIFT copy. Since I sent that in last week there has been no reply. Absolutely terrible support. Seems like they don't speak English too well. Had to order an investigation by my bank which could take more time. Shudder to think I may have to go see a lawyer if the investigation comes back to say the funds have been deposited and cleared.  NOT a good experience. :/.
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November 21, 2013, 02:26:22 PM
Last edit: November 22, 2013, 02:23:01 PM by zyj3000
 #35

me too still waiting their reply, deposited 8 days ago but still nothing yet Sad

i submitted ticket for this issue but they just lack of response. btw, anybody know why they change the priority cel background color to red? does it mean anything?

Edit:
Problem RESOLVED
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November 21, 2013, 02:52:56 PM
 #36

me too still waiting their reply, deposited 8 days ago but still nothing yet Sad

i submitted ticket for this issue but they just lack of response. btw, anybody know why they change the priority cel background color to red? does it mean anything?

You could also contact the owner of btc-e or a employee here at the forum. Look at their official thread and contact the owner. It might get you're issue solved.
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November 21, 2013, 03:29:15 PM
Last edit: November 22, 2013, 02:28:26 PM by zyj3000
 #37

me too still waiting their reply, deposited 8 days ago but still nothing yet Sad

i submitted ticket for this issue but they just lack of response. btw, anybody know why they change the priority cel background color to red? does it mean anything?

You could also contact the owner of btc-e or a employee here at the forum. Look at their official thread and contact the owner. It might get you're issue solved.

hey, thanks for the info. i'll try it out  

Edit:
Fund credited. Problem resolved.
meelos
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November 21, 2013, 07:45:35 PM
 #38

Who is the owner? What's the username on the forums?

They just closed my support ticket. They are trying to steal my USD deposit.
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November 21, 2013, 09:35:55 PM
 #39

Who is the owner? What's the username on the forums?

They just closed my support ticket. They are trying to steal my USD deposit.

they got an official thread here, not sure he/she is owner tho
https://bitcointalk.org/index.php?topic=40889.0
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November 21, 2013, 10:51:52 PM
 #40

i just found they raised the min deposit for wire transfer from $500 to $2000, does that imply anything? Undecided
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