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Author Topic: Remember what KnC promised in August?!  (Read 821 times)
Humax
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October 08, 2013, 11:33:07 PM
 #1

Store Update

 

As mentioned in our former newsletters, we are aware of the service we provide to our customers.

Previously we promised to set a precedent in protecting our customers’ share of the network.

Due to your overwhelming support, and part availability, we are forced to announce all new sales will now be delivered from mid-November on wards. 

All current paid orders will be shipped no later than October 15th.

All new sales will reflect our November price point of;

·         Jupiter at $4,995

·         Saturn at $2,995

Mercury has now been discontinued.

There currently exist a few unpaid orders which are marked for October delivery. If these orders remain unpaid, they will become available for purchase again, unless payment is received. The devices will then be added back into our site on a daily bases. The same procedure will also be in place for refunded orders. So keep an eye on our site for any October deliveries.

Furthermore to reduce any concerns regarding loyalty, of course we intend to acknowledge all customers that have supported us. You will all be given preferential treatment with our future generation devices.

We will not forget the support you have given us.


Thanks,

KnCMiner Team.


We payed premium prices for September delivery which still aren't delivered! We have paid in June!!!!
In less than a week, this "second batch" for far less should be delivered if KnC keep their promise.
I say it would only be fair to compensate everybody.

I'd rather have gotten my units in September at 400GH than in near future!
500-550GH can never compensate for this lost time!
So for all those who are so delighted and happy saying that we now get over 500GH, you are a moron!

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October 09, 2013, 07:00:32 AM
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I see you are upset
erk
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October 09, 2013, 07:09:23 AM
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I see you can't read

All current paid orders will be shipped no later than October 15th.

That's the category orders before 2nd. Sep. 2013, the date of the newsletter you are quoting, fall into, including your June order.



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October 09, 2013, 07:17:52 AM
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Store Update

All new sales will reflect our November price point of;

...

In less than a week, this "second batch" for far less should be delivered if KnC keep their promise.


I understand that you are upset, and not getting your early order in shipped in September is unfortunate and gives
you a right to be irritated/angry.

But please get your facts straight:
November orders (with new pricing) have a scheduled shipping time of November 15, that is  in 5 weeks not less than a week.


Best Regards
//GoK

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