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Author Topic: KNC Countdown to shipping all units - 15th October  (Read 5834 times)
The Avenger
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October 11, 2013, 02:19:44 PM
 #1


All current paid orders will be shipped no later than October 15th.
(https://www.kncminer.com/news/news-33)
+
(https://www.kncminer.com/news/news-37)

Timer removed. End time: 2013-10-15+18:00:00CEST

As KNC are keeping all their customers in the dark, not giving us ANY updates on production schedule or shipping, I think it's appropriate we keep an eye on their 15th October shipping pledge.

Their customer service team are still giving customers who ring/email this date, so they are obviously expecting us to hold them to it.

We are.

(Countdown is to 6pm Swedish Time on 15th, close of business, no further shipping possible that day)

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October 11, 2013, 02:25:52 PM
 #2


All current paid orders will be shipped no later than October 15th.
(https://www.kncminer.com/news/news-33)

Timer removed. End time: 2013-10-15+00:00:00CEST

As KNC are keeping all their customers in the dark, not giving us ANY updates on production schedule or shipping, I think it's appropriate we keep an eye on their 15th October shipping pledge.

Their customer service team are still giving customers who ring/email this date, so they are obviously expecting us to hold them to it.

We are.

That was posted September 2, before they even had their chips. They have some other issues they need to work on that might be a little more important than fire boxes heading out the door.

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The Avenger
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October 11, 2013, 02:26:20 PM
 #3

this is more than fair. are they still 'confident'?

what happens when it reaches zero?

I believe you get a Saturn, free of charge.

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October 11, 2013, 02:26:28 PM
 #4

I will put it this way: if I had to bet I would never bet that they will ship by 15th. They didn't even mention anywhere why they stopped/slowed down prodction/shipping this week.
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October 11, 2013, 02:27:14 PM
 #5

I will put it this way: if I had to bet I would never bet that they will ship by 15th. They didn't even mention anywhere why they stopped/slowed down prodction/shipping this week.

The bad stability and fire issues maybe?

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The Avenger
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October 11, 2013, 02:27:20 PM
 #6

That was posted September 2, before they even had their chips.
Ever tried reading?

Their customer service team are still giving customers who ring/email this date, so they are obviously expecting us to hold them to it.

"I am not The Avenger"
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October 11, 2013, 02:28:15 PM
 #7

there can be a delay for shure but open communication is a must for a company which will be trustworthy especially if the company operates in a area with negative examples like BFL and AVALON.
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October 11, 2013, 02:28:53 PM
 #8

there can be a delay for shure but open communication is a must for a company which will be trustworthy especially if the company operates in a area with negative examples like BFL and AVALON.
+1

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October 11, 2013, 02:30:30 PM
 #9

#16xx paid 10th june, in progress from 7th october, no tracking number, bullshit answer from support from 8th october:

Dear xxxx,
 
The production of your order is almost finalized.
 
We will get back to you with shipping information shortly.
 
Please do not hesitate to contact us if you have further questions.
 
Med vänlig hälsning | Best regards
Anna Jagdhar
Kncminer
www.kncminer.com
Office: +46 8559 253 20





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wtfvanity
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October 11, 2013, 02:45:21 PM
 #10

That was posted September 2, before they even had their chips.
Ever tried reading?

Their customer service team are still giving customers who ring/email this date, so they are obviously expecting us to hold them to it.

Yeah, that sure seems official. Some guy on the internet said that they said... I've got a bridge to sell you. Asshole.

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October 11, 2013, 02:50:01 PM
 #11

That was posted September 2, before they even had their chips.
Ever tried reading?

Their customer service team are still giving customers who ring/email this date, so they are obviously expecting us to hold them to it.
I've got a bridge to sell you.
Cool, I always wanted my own bridge. How much do you want for it?

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October 11, 2013, 07:59:50 PM
 #12

So KNC say they have produced 700 units in 11 days of production.

Bitcoinorama said about a day or two ago they had 1000 left to produce

So they have an impossible task of producing 1000 in the next 3 days.

Knowing this, would they grace their customers with a revised estimate?? Tell us how many they are producing a day to give us an estimate when to expect our products? No.

(700 miners in 11 days - about 64 a day. 1000 left to do = 1000/64 = another 16 days to ship all units, bringing us up to 27th October).

But as you don't have the decency to update your customers KNC, I'll just assume it's still 15th October - as advertised.

That's 333 per day you need to keep your shipping pledge.

Or to keep your "over-deliver" tag line, it really needs to be done by the 14th.

500 per day. If you can't find it within yourselves to keep your customers informed KNC, get on with it.

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October 11, 2013, 08:12:12 PM
 #13

Avenger, I think they also got the 15th as a production day since they can still ship out orders at the end of the day of October 15th. I still don't think they will come through even with using the 15th as well. I have e-mailed them several times by asking them to stop posting bs generic responses on their website and when replying to customers. They should be letting people know exactly where they are, its very easy to do. A simple one line on the website each day or every two days saying "We are working on paid dates June XX"

I am still hoping they can meet the deadline but I just highly doubt it.
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October 11, 2013, 09:37:12 PM
 #14

They will never ship all the orders before the 15h of October : https://bitcointalk.org/index.php?topic=249065.0
Those with no shipping day are, only now, having their order status changed to "In progress".

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October 11, 2013, 10:10:46 PM
 #15

In understand pplz getting a bit testy about the situation ...but to look at it from a glass half full perspective

If it was Avalon or BFL you would be now waiting for another 6 months or Never AVAlon and 12 months BFL

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October 11, 2013, 11:45:06 PM
 #16

They will never ship all the orders before the 15h of October : https://bitcointalk.org/index.php?topic=249065.0
Those with no shipping day are, only now, having their order status changed to "In progress".

its sad to know that for such a little change it made all the difference in my day to see that my order status changed from paid to in progress

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October 12, 2013, 12:17:49 AM
 #17

They will never ship all the orders before the 15h of October : https://bitcointalk.org/index.php?topic=249065.0
Those with no shipping day are, only now, having their order status changed to "In progress".

Agreed!

"In progress" is not delivered. Not even shipped!
I will ask for refund if I don't get my "2nd day" order before 15th.

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October 12, 2013, 02:04:50 AM
 #18

LOL i was wondering when I would see this thread!!

I got my Jupiter on the 7th so I'm a little bias I guess?
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October 12, 2013, 02:25:50 AM
 #19

They will never ship all the orders before the 15h of October : https://bitcointalk.org/index.php?topic=249065.0
Those with no shipping day are, only now, having their order status changed to "In progress".

Agreed!

"In progress" is not delivered. Not even shipped!
I will ask for refund if I don't get my "2nd day" order before 15th.

Before you ask for a refund, wait.

Ask for some other form of compensation and see what happens.

My guess is that we should hear something in the next 48 hours.

Perhaps Sam may decide to compensate us in BTC

or eat the cost of express shipping

Stay tuned.

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October 12, 2013, 03:06:21 AM
 #20

Did you order from KNC Avenger?

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