HELP! Unable to login and no password reset mail

[dgras]

Hi,

some days ago I was auto logged off my main account (Legendery). Now I cannot login and I do not recieve any password reset mail.

I assume that the account wasn't hacked because the password was not changed (https://bitcointalk.org/seclog.php) and there was no login since the auto logoff.

Any idea whats the problem here ? or how to solve that issue ?

[1715502354]

1715502354

[1715502354]

1715502354

[KWH]

Hi,

some days ago I was auto logged off my main account (Legendery). Now I cannot login and I do not recieve any password reset mail.

I assume that the account wasn't hacked because the password was not changed (https://bitcointalk.org/seclog.php) and there was no login since the auto logoff.

Any idea whats the problem here ? or how to solve that issue ?

Read the sticky in Meta, it lays out what is needed/required for account recovery.

[dgras]

Yeah thx, but the signed message could be a problem 

But how is this possible, if the password was not changed ? Why i dont receive the password reset mail? 

[NeuroticFish]

Yeah thx, but the signed message could be a problem  

But how is this possible, if the password was not changed ? Why i dont receive the password reset mail?  

My best guess is that somebody has changed both e-mail and password for that account. I don't know how is that possible, but I think that this is what has happened to you.
And my suggestion is to really think on finding a way to provide a signed message...



Edit: although I've made a check and indeed I've got mails for both e-mail and password change, at some point in the past I remember I didn't get those e-mails, but I don't remember the exact settings had and what I did.

[cissrawk]

Yeah thx, but the signed message could be a problem  

But how is this possible, if the password was not changed ? Why i dont receive the password reset mail?  

My best guess is that somebody has changed both e-mail and password for that account. I don't know how is that possible, but I think that this is what has happened to you.
And my suggestion is to really think on finding a way to provide a signed message...

If someone change OP's password then OP will receive email about changing password, and op said if the account arent hacked and the password hasnt changed.

I assume that the account wasn't hacked because the password was not changed (https://bitcointalk.org/seclog.php) and there was no login since the auto logoff.

Did you already check spam folder on your email? Maybe its on there.

[LTU_btc]

Yeah thx, but the signed message could be a problem 

But how is this possible, if the password was not changed ? Why i dont receive the password reset mail? 

Maybe someone have access to your email account and he deleted that message . It's also possible that someone enabled email forwarding on your email - message that you receive was redirected to someones mail address and you wont see that messages.
It's also likely that message is on your spam folder.
And maybe you visited bitcointalk.to or another phishing website, instead of bitcointalk.org and this is why you thought that you was auto loged out, but it's not very likely.