Is this the correct forum section?
I recently sold an Avalon and two BFL Singles to wrawb, with a return policy covering under-performance. These units ran fine for me for months. But he says one of the Singles occasionally needs restarting, and he hasn't yet managed to configure the Avalon. He is now trying to partially back out of the trade and return both the Avalon and the one unstable Single. I argue that the return policy only allows him to return units that don't perform as advertised. The one Single may be unstable because of his software (BFL's Easy Miner) or power supply, or insufficient cooling in the room. The Avalon just needs to be configured for his network and pool account. The escrow service we're using doesn't want to take a side without community input.
This is the trade contract we agreed to:
Wrawb (*****@*****) is buying two BFL SC Singles and one 3-module first-batch Avalon from Keefe (*****@*****) for 28.94 BTC, including shipping and escrow costs. OgNasty is providing escrow service. Each BFL unit comes with a USB cable but no power supply, and the Avalon unit has a 650W internal power supply and comes with a power cord with US plug. There are no known defects. In total, the three units hash at ~191 GH/s as reported by bfgminer and Avalon's cgminer.
Wrawb will send the 28.94 BTC to OgNasty at ***** by 2pm PT Oct 12.
Keefe will ship the three units by 3pm PT Oct 12 from *****, via USPS Priority Mail (insured, and with signature required at delivery) to Wrawb at the following address:
*****
*****
*****
In the event Wrawb fails to pay on time or Keefe fails to ship on time, either party may cancel the trade or renegotiate terms. In the event the units do not function as stated above, Wrawb must ship the units back to Keefe within 48 hours of receipt, in the same packaging and by the same shipping method, to get a full refund.
Wrawb will inform OgNasty of the status of the trade within 48 hours of receipt of the units.
Upon release by Wrawb, OgNasty will send 28.65 BTC to Keefe at ***** and keep 0.29 BTC as the escrow fee.
Wrawb received the units Tue. I've offered to help configure the Avalon, and Wrawb let me access his computer remotely Thu evening. We got as far as connecting the Avalon to his laptop by ethernet and logging into the Avalon's web interface, but his laptop battery ran out before I could configure the wifi and pool settings, and he stopped responding. The next I heard from him was Fri afternoon saying he had repackaged the Avalon and one Single and is planning to ship them back Sat. I told him I would refuse delivery and asked him to allow me to finish configuring the Avalon for him.
How should I handle this?