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Author Topic: Helix Light - Grams Transaction Never Went Through  (Read 414 times)
poudini (OP)
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February 27, 2017, 09:01:27 PM
 #1

Hey Everybody,
Hoping some of y'all have some experience dealing with this situation.

I used Helix Light Grams this Saturday in hopes of tumbling some coins. I went to their page, entered the final destination address, then copy pasted the deposit address and transferred my coins to them. After about 30-45 mins nothing was happening so I entered my txID into a Transaction Accelerator. I then entered the TXid into Blockchain and watched the confirmations mount up, but still nothing happened on Helix Light. Now it's been over 48 hours and still they haven't sent my coins. I've sent them 2 messages to their customer service email with pgp encryption, and no response. In my last email I just asked them to simply send me my coins back to my bitcoin wallet and provided them with the address. Still no response.

Anybody have any advice for me to hopefully recoup my coins?

The transaction to Helix now has over 350 confirmations and had over 50 within an hour so I know they received my Bitcoin, I'm just not sure why they didn't come out of the tumbler.

thanks in advance for any help you can provide.

-p
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July 09, 2018, 01:13:51 PM
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I understand that the issue has been over a year. There are many fakes in the network. Can someone help me to find the original one?

Seems like you can only access it via TOR but it's of no use now since they're out of service.

Grams ceased operations on December 16, 2017 (PGP signed verification by gramsadmin). Any site claiming to be operating the Helix Light mixing or tumbling service is a fake and you will be scammed out of any money you put into it.

If you need a mixer, take a look at this list: 2018 List Bitcoin Mixers Bitcoin Tumblers Websites.
But If I were to recommend a mixer, it would be chipmixer (check my signature). It's reputable and offers unique and effective way of mixing.

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