[2018-03-19] Circle Goes on a Hiring Spree to Improve Service at Poloniex

[Diced90]

One of the main concerns for the cryptocurrency investing community over the last year was the ability of exchanges to handle the huge influx of new traders into the ecosystem. Circle seems to have picked up on that sentiment, going on a hiring spree in order to improve the service at its recently acquired venue Poloniex. The move is meant to help the exchange expand globally, with an emphasis on serving Asian clients, while Circle continues to focus on the US market.

Improving Global Services at Poloniex
Circle Internet Financial Ltd., the Boston-headquartered fintech startup that acquired Poloniex last month, will reportedly expand the cryptocurrency exchange’s staff with a hundred new employees. The move is meant to improve the operations, customer support and technology for Poloniex clients around the world. Specifically, Circle is said to hire between 25 and 35 extra people to grow its operations in Asia, expanding a local workforce of just ten in Hong Kong and mainland China, and creating new offices for South Korea and Japan.

Besides focusing on localized services, it appears that Circle will also make sure Poloniex cooperates with regulators in different markets. “The long-term view is that every form of value on the planet will become a crypto token. We want to offer more markets, more assets, we want to localize it, and launch it in more international markets and, critically, we need to work with the most important regulators,” co-founder Jeremy Allaire said in a Bloomberg interview.

read more https://news.bitcoin.com/circle-goes-on-a-hiring-spree-to-improve-service-at-poloniex

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[Slow death]

I read this news and this is something very good indeed, we are in need of very serious and professional exchange, I am becoming repetitive but this is because this is a very serious matter and it has to be resolved urgently. and it is unacceptable that these exchanges that operate millions of dollars do not make an effort to have physical office, licenses, enough staff to answer the support tickets. another month I read the history of someone who deposited a million dollars in an exchange, the money according to him came from contribution of all his family, but the exchange blocked his account and did not answer support tickets. No physical office, no phone number and no response from your ticket, how the hell will that person solve your problem? we're talking about a million dollars. imagine what the owner of the money is going through.

That's why I see this movement as something very good and I hope that other exchanges will follow suit.

[1Referee]

I read the history of someone who deposited a million dollars in an exchange, the money according to him came from contribution of all his family, but the exchange blocked his account and did not answer support tickets. No physical office, no phone number and no response from your ticket, how the hell will that person solve your problem? we're talking about a million dollars. imagine what the owner of the money is going through.

While I somewhat understand and agree with your point, we must also understand that all people are and should be responsible for their own actions. It's mind boggling that someone deposits $1 million in whatever incompetent exchange, and that alone is quite a reckless practice in my opinion. If I am about to invest a significant amount of money in crypto through an exchange, I will first thoroughly research all exchanges in each and every aspect. If turns out that the majority of the exchanges aren't licensed, and thus are running an illegal operation, I simply avoid them. No way I am going to risk that much money by blindly wiring it to an exchange just to nurse my hunger for an investment in crypto. If an exchange isn't licensed, and not even registered, which you can check easily, then avoid that garbage. Depositing any sort of amount at that point is basically a game of Russian roulette.