Unable to start Armory in Windows 10

[BlackPrapor]

I've tried 0.96 official version with core 0.15.1. Then 0.96.4RC with core 0.16. Same results in both cases - I get an error message telling me to look up log life.

Here is a log:
(ERROR) ArmoryUtils.pyc:3747 - Unsupported language  specified. Defaulting to English (en)
(ERROR) Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)

Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)
(ERROR) ArmoryUtils.pyc:3747 - Unsupported language  specified. Defaulting to English (en)
(ERROR) Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)

Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)
(ERROR) ArmoryUtils.pyc:3747 - Unsupported language  specified. Defaulting to English (en)
(ERROR) Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)

Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)
(ERROR) ArmoryUtils.pyc:3747 - Unsupported language  specified. Defaulting to English (en)
(ERROR) Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)

Traceback (most recent call last):
  File "ArmoryQt.py", line 5929, in <module>
  File "ArmoryQt.py", line 244, in __init__
  File "ArmoryQt.py", line 2190, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2196, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)
(ERROR) ArmoryUtils.pyc:3723 - Unsupported language  specified. Defaulting to English (en)
(ERROR) Traceback (most recent call last):
  File "ArmoryQt.py", line 5999, in <module>
  File "ArmoryQt.py", line 247, in __init__
  File "ArmoryQt.py", line 2209, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2215, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)

Traceback (most recent call last):
  File "ArmoryQt.py", line 5999, in <module>
  File "ArmoryQt.py", line 247, in __init__
  File "ArmoryQt.py", line 2209, in loadWalletsAndSettings
  File "ArmoryQt.py", line 2215, in loadCppWallets
UnicodeEncodeError: 'ascii' codec can't encode characters in position 9-13: ordinal not in range(128)

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[droark]

Does your Windows username have extended/Unicode characters in it (e.g., C:\Users\José)? If so, Armory currently can't handle that. There are a couple of options.

- Move your Armory data (and, if necessary, blockchain data) to directories without extended/Unicode characters (e.g., Jose, not José). I'm not 100% sure this will work but I'm pretty sure it will.
- Wait for Armory to upgrade to usage of Python 3. Py3 will handle these characters without any problems. Work is ongoing but it'll be a little while before Armory's ready.

[BlackPrapor]

Ok, thanks for quick reply. I installed armory on secondary drive, but some components are in user folder. Is there a config file where I could set a new path to that folder?

[goatpig]

You would have to start Armory with --datadir=*custompath*