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Author Topic: [CLOSED] Receive 0.0025 BTC for your review of a new bitcoin mixer BESTMIXER.IO  (Read 2703 times)
bestmixer (OP)
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Ever used BestMixer.IO? Leave your feedback!


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March 20, 2018, 10:18:33 PM
Last edit: May 17, 2018, 05:04:48 AM by bestmixer
Merited by Real14Hero (5)
 #1

Dear Friends!

A few days ago our team announced the launch of a new anonymous bitcoin mixer - BESTMIXER.IO.

The announcement is available at: https://bitcointalk.org/index.php?topic=3140140.0

And today we would like to propose that you test the BestMixer and leave an honest review about it.

To support this proposal we launch a ‘Review Program’ for which we are ready to reward everyone who leaves a review about BESTMIXER.IO.


Terms of participation in the ‘Review Program’:

- rank of your account on the forum should be ‘Full member’ or higher (excluding accounts with negative trust);
- mix any amount of any coins (available amount for each cryptocurrency will be displayed on the order page) with BESTMIXER.IO;
- publish your review about the BESTMIXER.IO service in this thread;
- this review should contain at least 100 characters;
- comment on the speed, accuracy, user interface, website design, etc., to reach this number of characters;
- follow the recommendations on the website to improve the quality of mixing, and focus on the indications of ‘Mixing strength meter’.

What is your reward:

- reward for the first 50 reviews - 0.0025 BTC;
- each unique user on the forum can get a reward for only 1 review;
- additional reward for the first 5 reviews - 0.0025 BTC;
- refund of the ‘Service Fee’ you paid when mixing coins;
- 15% permanent discount on all future mixes with BESTMIXER.IO service.
- AUTHOR OF THE BEST REVIEW ON BESTMIXER TEAM OPINION WILL GET 0.01 BTC!

Everything is clear, but how may I get a reward?

- leave your review about the BESTMIXER.IO service in this thread;
- within 24 hours after you have left your review, send to us a private message: specify the ID of your order (the ID of your order is indicated on the order page and in the ‘Letter of Guarantee’) and the receiving BTC address to get your reward;
- after receiving a reward, please edit your review and add a confirmation of reward receiving.


Everything is very easy Smiley

Sincerely Yours,
BestMixer Team.

BESTMIXER.IO - BITCOIN MIXING & BITCOIN TUMBLING SERVICE
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
TOR: http://bestmixer7o57mba.onion/ | Clearnet: https://bestmixer.io/ | Bitcointalk thread: https://bitcointalk.org/index.php?topic=3140140.0
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Each block is stacked on top of the previous one. Adding another block to the top makes all lower blocks more difficult to remove: there is more "weight" above each block. A transaction in a block 6 blocks deep (6 confirmations) will be very difficult to remove.
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March 20, 2018, 10:39:12 PM
 #2

I might be interested to write a review about BESTMIXER.IO but according to the requirements I'm not Full Member just a Member.
If you are still interested, I would like to do it for the same rewards.
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March 20, 2018, 10:51:17 PM
 #3

I'll bite. Testing site right now.

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March 20, 2018, 11:07:27 PM
Last edit: March 21, 2018, 06:15:28 PM by TryNinja
 #4

I really like reviewing new mixers Smiley

I have tried BESTMIXER and the whole website and mixing proccess looks great. Even that I deslike the use of Javascript, this makes the website very user-friendly and slick.

I sent a small amount (close to the minimum of 0.005BTC) and chose 1 address and no delay to test out how fast you can mix your coins if you are in a hurry (I hope that's ok even that you said you want us to focus on the Mixing strength meter). Something that I really liked about the mixing proccess is how they indicate the level of "anonymization" that your mix will have. If you add more addresses and a bigger delay, you will get a higher level in the "Mixing strength" indicator. If you do like me and use no delay and only 1 address, they will warn and suggest you that the mixing can be more effective if you tweak the settings a little bit.

After I sent the coins to the receiving address, the page immediately showed the funds and a "Waiting confirmation" indicator. I waited for my transaction to get a confirmation, which thanks to how empty is the BTC mempool only too 2 minutes, and 1 min and 30 seconds later I received my coins. TLDR: The whole 'Wallet 1 -> mixer -> Wallet 2' process with no delays took only 3 min and 30 seconds.

MY quick suggestion: You could also let the user customize the transaction fees (or at least give them a slider with a minimum to avoid 0 sat/byte fees). I paid a fee of 8 say/bytes and got a confirmation in the next block while you guys sent my coins with a 28 sat/byte (almost 4x more). This would also help prevent Blockchain analysis.

Edit: I received the reward. Thanks!

.
.HUGE.
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March 20, 2018, 11:15:15 PM
Last edit: March 21, 2018, 10:20:43 AM by MMM005
 #5

The site idea and content is pretty good!

I start testing this mixer, Sent around 0.005BTC.
Settings: "Service Fee" to 0.6, "Delay" to 1.30 H

Site speed, UI is good.
I think if you made the fee calculator before starting the mixing will be great, Add required number to confirm, Write the time of arrive like: "You will get 0.1 CoinName on 21.03.2018 01:25:00 to CoinAddress", Add option to control TX fees..

After using the site for a while it became very slow!

Edit: reward received, Thanks BestMixer.io team!
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March 20, 2018, 11:35:03 PM
Last edit: March 20, 2018, 11:58:29 PM by DevelopmentBank
 #6

Amazing service! Bestmixer is a true competitor to other mixing services.

Tried mixing with the lowest fee possible and the fastest time and i received my BTC on time. This service is far better than shapeshift in many ways as shapeshift is ripping people off. Happy to find an alternative to that service. I see Ethereum will be part of the service soon and hopefully more coins will be added soon after.

Feel free to try it out guys, Bestmixer is a very professional and well working system. Within minutes my transactions were on their way to my wallet. I will definitely use it again.

Order ID: 23b5zwJla1
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March 20, 2018, 11:38:12 PM
Last edit: March 21, 2018, 09:53:25 PM by DarkStar_
Merited by Slow death (1)
 #7

I'll test. Will edit with review.



Mixing went just as expected. I like the "modern" design, though I'd prefer a version without Javascript, and the more security/privacy conscious people might not like running JS, even if it's all self hosted. The mixing process was straightforward. The time delay was fairly accurate, it was relayed by Blocktrail about 1 minute after the delay I set, which is very reasonable. I would add better fee estimation. I'm assuming the 6000ish satoshi fee per output is roughly the transaction fee used, which is overkill for today's fee environment. The transaction from your side used a fee just above 25 satoshis/byte, when according to Johoe's mempool statistics, there was less than half a megabyte of transactions paying over 5+ satoshis/byte. While this difference is fairly small, it does lower the end fee for your customer.

I like the auto updating status screen, however I would add one more status: "Sent but unconfirmed". The status has the exact same text when the transaction was sent but unconfirmed, and while I was waiting the time delay. I had to manually check my address, so it would be nice to have a "Sent but unconfirmed", so that the customer can see the txid.



Took a deeper look, so I'm updating my review. Here's an archive showing that this review was among the first 5 posted, by lasted edited timestamp (idk how you plan on doing this)

I like how you are mixing up the change addresses. (I assume this is intentional) My mixing output had a legacy address input, and a P2SH (not sure if multisig or nested SegWit, as the change address hasn't been spent from yet) change address, which can help with privacy. I would also add support for bech32 addresses in your mixer, and use those as a change address occasionally, to further 'mix' things up. See what I did there? Tongue



I confirm I have gotten my reward.

taking a break - expect delayed responses
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March 20, 2018, 11:38:18 PM
Last edit: March 21, 2018, 05:32:54 AM by michkima
Merited by Slow death (1)
 #8

Can people stop posting reserve and post your TX and the timestamp?! This is kinda cheating the giveaway just to get the additional bonus.

@OP: Reward the bonus based on the timestamp.
Took time to write my review to reflect my experience, but I've used the mixer a few minutes after I've originally posted.
For everybody's reference, check the timestamp!


Archive for reference of originality of review.




BESTMIXER.IO REVIEW

Overall Rating

(4.4 Stars)

Highlights
1. Three kinds of coins available for mixing
2. Fee can be as low as 0.5%
3. No fixed fee on top of variable fee
4. Clear net and Tor compatible
5. Simple mixer
6. Transaction fees are set at a good rate

Website/UI


The website design is quite simple and nothing complicated. It just clearly shows how things should be and everything is easy to find.
Fonts are pretty readable. Font size are standard even when viewing from 3440 x 1440 screen without zooming in or having windows on standard 100% size.

Mixing Process


Standard mixing process which is:

Step 1: Start Mixer
Step 2: Enter receiving address
Step 3: Choose options for fees and delays
Step 4: Confirm selections
(Nice touch with the warning about less anonymity when entering bare minimum on fees and delays)
Step 5: Receive guarantee letter and mixing address
Step 6: Done and wait for receipt of mixed coins

Just pretty straight forward nothing really complicated about the process. No added fancy, useless, or added steps to just mix coins.
Just a standard and well working mixer and again the saying goes "should not try to reinvent the wheel."
Nothing wrong with such, since that's what's nice about this mixer, because its plain and simple.

Available Coins for Mixing


Offers three different coins for mixing. Great for those people that are looking to mix those coins.

List of coins:
1. Bitcoin
2. Bitcoin cash
3. Litecoin
4. ETH - coming soon

Fees


One of the lowest, if not the lowest, fees for a cryptocurrenty mixer on the market with just 0.5% fees as minimum.
There is no additional fixed fee aside from this variable fee unlike other mixers who charge a fixed fee on top of the variable fee.

Tor/Clear Net


Great for everybody! Since you can just mix using a standard browser that will allow more users to be able to use the service.
But they did not forget those privacy paranoid individuals by making a Tor website.

Speed


Time sent btc to mixing address: 2018-03-20 23:39:16 | Confirmed after: +4 mins or 2018-03-20 23:43:29
Time received on receiving address: 2018-03-20 23:45:05 Confirmed after: +10 mins or 2018-03-20 23:55:27

I placed a 0 delay so basically the mixer sent my coins exactly 1 min and 36 secs.
It was not 0 delay probably because the system waited for at least 2 confirmations or it was standard processing time even at 0 delay.

Transaction Fees


The system placed a fee of 0.00006039 BTC or 27.081 Sat/B. which is way above the minimum right now according to https://bitcoinfees.earn.com/ at the time of mixing.

Transaction size


The site merely stated that it can handle a big transaction, as to how much is the question it did not address.
Liquidity of a mixer is one of the concerns of people that want to mix a huge amount of bitcoins so I suggest this should be declared.

Support


No live support. No email support. No contact details.
I get why they don't have a physical address and all, but I do think they need basic contact details.

Security


They boast a higher security feature than other mixers and also has CAE-checker to check previous transactions with other selected mixers.
I don't have in-depth knowledge I'd just rely on their word for it for now.

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March 20, 2018, 11:44:46 PM
Last edit: March 21, 2018, 10:19:33 AM by lolgato1
 #9

I have just tried out this service, I listened to the recommendations the gave me and set a time delay and a custom fee.
I loved the bar below it telling us basically how well the mixing would go in anonymizing the coins Smiley   I tested out the site on my phone it worked perfectly and doesn't look messed up at all.
The option to add more receiving address is quite a compelling feature as well. To me the UI was very user friendly and quite intuitive, it felt so easy to use and isn't a pain at all.

The fee calculator is also great, showing the user their expected amount back to them after mixing. I can safely say this mixing service gets a +1 from me and should from anybody else.

UPDATE:
Just received my award thanks Smiley


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Silent26
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March 21, 2018, 12:25:49 AM
 #10

I really don't know how this mixer thing works, and I didn't try to mix because I only have 0.01 Btc in my wallet and I'm really saving it. I know the fee will be refunded but, the main reason I didn't try it is because I really don't know how it works. But as a webpage developer (student). I reviewed the webpage and came up to this idea.

I have suggestion to this part

It seems like it is part of the webpage' s body and doesn't look too good (based in my own likings) . I think you should make a footer for this contents. I can imagine that it will look much better.

The webpage is mobile friendly and I like it. I will add more information if I noticed something again. And OP, I'm not going to ask for reward as I didn't follow the rules. I didn't mix any coin. Have a good day Smiley

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March 21, 2018, 12:28:20 AM
Last edit: March 21, 2018, 12:41:06 AM by m.vina
 #11

Mixing complete! My order id# is: 2qcY5WaI11. Everthing went smoothly!

In terms of user interface, it was well designed and actually very straight forward. It looks modern and i love how simple and uncluttered the text is because this really helps keep things simple. Unlink other complicated websites, with Bestmixer i knew exactly what to click.

In terms of speed, i was really impressed by how the amount i deposited was immediately reflected on the webpage even without reloading the page. This, along with the letter of guarantee, truly makes me feel safe sending my bitcoins to this mixer. I will surely use this service again.

Thank you Bestmixer and keep up the good work. Looking forward to ETH mixing!

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March 21, 2018, 12:33:51 AM
Last edit: March 21, 2018, 09:05:29 AM by legendster
 #12

Order id : 2KR8F6Gqc6



I just tried the service, and here's my review:

I'm judging the site based on 5 criterias:
  • Website Appeal & Design
  • Website Readability
  • Process Transparency
  • Mixing Service Strength & Speed
  • Support & Dispute Resolution



Detailed Overview

Website Appeal & Design:
Personally, I did not like the site design at all. It looks like a site that was designed in 2006. Texts were rather large and everything seemed dumbed down and clunky.
Also, I didn't understand get why the favicon, the iconography of the 'Start Mixing' button did not match the logo. By the way that rocket icon for the mixing button is ripped off the internet. I've seen that same design in many places. If Bestmixer.io wants to establish a solid identity, then they need to do a better job of developing unique graphics that's exclusive to their site.
However, the saving grace for the design and whole user experience part was that I did like how responsive and light the page felt. The fade-ins-&-outs were done between pages pretty tastefully and I think if they hire a professional to design the site, they could probably improve its visual appeal.
Right now, if I were a big bag holder of coins, I would not trust this site based on how it looks as of now.

Website Readability:
"Please, Download Letter of Guarantee before send us coins" this was the main message on the order page. Just one example of text that was not proofread well. The written text made use of passive voice excessively but that's a mistake we all make these days. Readability can improve by miles if they hired a professional and certified proofreader.

Process Transparency:
They have made attempts to guide a newbie user through what each of their field boxes mean and what actions they perform. However, a mini narrated video or a guided flash tutorial on the page could help the ultra noob, of which there are going to be many because mixing is a fairly advanced topic.

Mixing Service Strength & Speed:
This is the one part where this website absolutely shines, it does what it advertises! The mixing parameters are fairly basic but they can be customized to each use case.
The unconfirmed incoming transaction was instantly detected on the deposit address. Once my transaction was confirmed by the network it took the mixer around 6 or 7 minutes or so to send the BTC to my receiving wallet. Best mixing results can be obtained by increasing the delay and service fee parameter.
I chose my personal fee parameter to be at 0.5%


Support & Dispute Resolution:
This is another place where this website can improve by a lot. They could implement a chatbot / live support functionality for users to get on the fly support. When I made the order I instantly opened a support ticket : https://bestmixer.io/en/support/3PTd8SUYec. As of now while writing this review, that support ticket is still unattended.

Other Suggestions:
Apart from what I have already told you, I'd like to suggest you to keep the number of supported coins to the minimum. At best 8 - 10 top coins only.
Also, for bitcoin, I hope your deposit addresses recognize transfers from segwit addresses.







If I had to rate the site and overall experience;

I'd give it 3.75 Out of 5 STARS





My BTC address where you can send the reward : 394T7cYKb8RTW5HV7R1BJMTRmuXAB3fwAZ
This is a segwit enabled Greenwallet address.

-edit-
Reward received.


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legendster
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March 21, 2018, 12:41:45 AM
Last edit: March 21, 2018, 08:25:30 AM by legendster
 #13

Can people stop posting reserve and post your TX and the timestamp?! This is kinda cheating the giveaway just to get the additional bonus.

@OP: Reward the bonus based on the timestamp.

Review in process


LMAO son! you're doing the same thing. (Also called hypocrisy).

@OP Since you are accepting only mid - high ranking members, consider explaining why you chose to allow red / negative trust members to participate?

-edit-

..
Took time to write my review to reflect my experience, but I've used the mixer a few minutes after I've originally posted.
For everybody's reference, check the timestamp!

Wrong. You edited way after 2 hours after since you originally posted. Also, seems like you copied my format but I'll let that slide Smiley


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lolgato1
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March 21, 2018, 12:52:39 AM
 #14

Can people stop posting reserve and post your TX and the timestamp?! This is kinda cheating the giveaway just to get the additional bonus.

@OP: Reward the bonus based on the timestamp.

Review in process


LMAO son! you're doing the same thing. (Also called hypocrisy).

@OP Since you are accepting only mid - high ranking members consider explaining why you chose to allow red / negative trust members to participate?

Pretty sure the high-ranking members only is just to prevent multi accounters from entering this.


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365

TM

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Learn
legendster
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*****
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Activity: 1778
Merit: 764


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March 21, 2018, 01:47:57 AM
Last edit: March 21, 2018, 02:00:24 AM by legendster
 #15

@OP Since you are accepting only mid - high ranking members consider explaining why you chose to allow red / negative trust members to participate?

Pretty sure the high-ranking members only is just to prevent multi accounters from entering this.

Can you read?


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March 21, 2018, 03:14:53 AM
 #16

Seems neat.
I am interested in doing a review for you, thanks for the opportunity.


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March 21, 2018, 04:31:27 AM
Last edit: March 21, 2018, 09:12:14 AM by Beerwizzard
 #17

The first thing that I've noticed while reviewing the website is that it have a somehow adequate translations to other languages. It is still slightly incomplete, the clouds that describe BestMixer features are  not translated and FAQ is not complete (hopefully you will correct it soon, this is an important information). Some places imho should be rewrited a bit better but in general everything is understandable and looks good (I mean that in most crypto related services translations are much worse).
The other thing that I've noticed is that bestmixer.io is showing the incoming transactions right after you send it while most of similar services only show confirmed transactions. Such feature is usefull when you are mixing such low speed coins as BTC.
The speed and design of the website are fine. FAQ is clear (if you read it in english), calculators and tor link are fine. Everything works as it should be. A possibility of integrating your API to other websites looks interesting but I don't have my own website so I couldn't check it.
 Right now I am waiting for my coins. Transfer delay automatically stands on 2 hr 30 min. My suggestion is to add a countdown to the order pannell.
Coins were recieved back with 26.987 sat/B transaction fee (while I've been sending with the electrum recommended 7.707 sat/B ). Such transaction shouldn't stuck anywhere.

UPD: I have recieved the reward. Thanks for the opportunity to test your service.


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March 21, 2018, 05:01:51 PM
Last edit: March 21, 2018, 11:58:42 PM by CodyAlfaridzi
 #18

I've tried mixing some coins with your service and here's my review:

I'm not sure why most of the pages are painfully slow for me with the exception of the homepage. Every page except the homepage, including the order pages, the fees, wiki, and the FAQ are lagging on my computer. This is unusual for me because my browser and computer are normal, never experience this before with any other sites. This is a huge issue and it makes the whole process quite uncomfortable. Any idea what causing the lag?

Other than that, user interface is good and fine, just like other mixing services, quite self-explanatory which is good. The design is also fine, but not that good. Surely you can improve a lot in the design.

You should also allow users to customize the outgoing tx fee rate for even better privacy. I've seen this implemented in another mixing service before. The mixing strength meter is interesting. Is this your original idea? I haven't seen them anywhere. Makes a user more interested to learn how to best mix their coins. Also thanks for the wiki article!

Edit: Payment received. Thanks.
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March 21, 2018, 05:19:16 PM
 #19

Hello there

I am a website designer and i checked the SEO of the website ( As you know , you need to have a healthy SEO if you want to get a good rank on Alexa)

Results :

HTML to Text Ratio is: 2.79% ( needs to be more)

GZIP is not enabled.
False Your webpage size is 2 KB, could be compressed upto 1 KB using GZIP (52.3 % size savings)

This page is not mobile-friendly.
Your mobile friendly score is 0/100

Loading time is high a bit (1.06 second(s) )

You solve them , you should be good to get a better SEO.


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March 21, 2018, 09:11:32 PM
Last edit: March 26, 2018, 11:35:58 AM by bestmixer
Merited by legendster (1), lolgato1 (1)
 #20

Dear Friends,
after a day we summarize the results of the first day Review Program.
All your comments seem very useful to us. Over the past 24 hours nine testers were paid a reward. Below you can find replies to the suggestions of BestMixer users at the time of writing this report.


Quote
‘MY quick suggestion: You could also let the user customize the transaction fees (or at least give them a slider with a minimum to avoid 0 sat/byte fees). I paid a fee of 8 say/bytes and got a confirmation in the next block while you guys sent my coins with a 28 sat/byte (almost 4x more).’

Thank you for your objective review.
We use a pretty high Miner fee to ensure that your transaction is guaranteed to get into the next block. For the same reason, the fee for each transaction in the BestMixer system is floating to prevent blockchain analysis.



Quote
‘I think if you made the fee calculator before starting the mixing will be great, Add required number to confirm, Write the time of arrive like: "You will get 0.1 CoinName on 21.03.2018 01:25:00 to CoinAddress", Add option to control TX fees.’

Thank you for your suggestion. We will take it into consideration. It seems this should make the mixing procedure more glade.


Quote
‘After using the site for a while it became very slow!’

As for the speed, we will do our best to make the operation of the website as comfortable as possible.


Quote
‘I was confused to why a higher service fee increases the strength however, so please clarify that a bit more’.

Thank you for your objective review.
Please note the Miner fee of the BestMixer is the lowest among similar services.
There is no direct dependence on the size of the Miner fee and the strength of mixing. The fee should not be equal to the minimum permissible value. Its value can be any other than the minimum allowed to provide protection against blockchain analysis. In other words, the fee value, for example, 0.505%, will make the transfer analysis more complicated.



Quote
‘On the final order page, you should put the "unconfirmed" next to the received amount and not the output amount. At first I thought the output was already sent and unconfirmed, but after some digging I realized my input was unconfirmed. So clarification there would be nice.’

Thank you for your opinion about the "unconfirmed" status of the transfer. We'll fix it the nearest future.


Quote
‘I would add one more status: "Sent but unconfirmed". The status has the exact same text when the transaction was sent but unconfirmed, and while I was waiting the time delay. I had to manually check my address, so it would be nice to have a "Sent but unconfirmed", so that the customer can see the txid.’

Thank you for your opinion about the "Sent but unconfirmed" status of the transfer. We'll fix it the nearest future.


Quote
‘My mixing output had a legacy address input, and a P2SH (not sure if multisig or nested SegWit, as the change address hasn't been spent from yet) change address, which can help with privacy. I would also add support for bech32 addresses in your mixer, and use those as a change address occasionally, to further 'mix' things up. See what I did there?’

We like your idea about adding of bech32 addresses. We will implement it soon for the convenience of the BestMixer users.


Quote
‘Liquidity of a mixer is one of the concerns of people that want to mix a huge amount of bitcoins so I suggest this should be declared.’

Thank you for your fair opinion.
During the beta period, the mixer will run with small amounts. The available number of coins is reflected on the order page. At the end of the test period we will increase the liquidity of the BestMixer to the stated parameters.



Quote
‘I get why they don't have a physical address and all, but I do think they need basic contact details.’

We deliberately left no information for physical contact. Unfortunately, this is necessary to continue the anonymous operation of the service in the future. In the Terms of Use and Contacts sections we have tried to describe this stand in more detail.
Quote
‘Readability can improve by miles if they hired a professional and certified proofreader.’
Thank you for your objective review.
We will try to make the texts of the BestMixer more readable.



Quote
‘However, a mini narrated video or a guided flash tutorial on the page could help the ultra noob, of which there are going to be many because mixing is a fairly advanced topic.’

Later we plan to make a video guide on the use of the service.


Quote
‘They could implement a chatbot / live support functionality for users to get on the fly support. When I made the order I instantly opened a support ticket.’

We will consider the possibility of chatbot, but in the nearest future the Support service will work with the tickets. Since it gives better protection to the anonymity of the project. In the Terms of Use and Contacts sections we have tried to describe this stand in more detail.


Quote
‘It is still slightly incomplete, the clouds that describe BestMixer features are  not translated and FAQ is not complete (hopefully you will correct it soon, this is an important information). Some places imho should be rewrited a bit better but in general everything is understandable and looks good (I mean that in most crypto related services translations are much worse).’

Thank you for your sincere opinion.
You are absolutely right, not all the texts are completed in a proper way. It'll be fixed the nearest days.


Quote
‘My suggestion is to add a countdown to the order pannell.’

We like your countdown idea. We will add it soon to the convenience of the BestMixer users.


Quote
Coins were recieved back with 26.987 sat/B transaction fee (while I've been sending with the electrum recommended 7.707 sat/B ). Such transaction shouldn't stuch anywhere.

We use Miner floating fee, but at the moment we deliberately overestimate it, unlike other mixers that use fixed rates facilitating transaction analysis.

Best wishes,
BestMixer Support service

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