[ETH] Claymore Miner Crashes on Startup

[jjgss]

Claymore crashes right after setup as soon as the DCR pool check comes up. Here is the log:
11:20:23:565   1bb0   args: -epool us1.ethermine.org:4444 -ewal 0x0C631014cEf643D5AB274aF449a0F2317d879D99.bigrig -epsw x
11:20:23:565   1bb0   
11:20:23:565   1bb0   ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ»
11:20:23:581   1bb0   º                Claymore's Dual GPU Miner - v11.5               º
11:20:23:581   1bb0   º              ETH + DCR/SIA/LBC/PASC/BLAKE2S/KECCAK             º
11:20:23:596   1bb0   ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍͼ
11:20:23:596   1bb0   
11:20:23:596   1bb0   b541
11:20:23:815   1bb0   ETH: 1 pool is specified
11:20:23:831   1bb0   Main Ethereum pool is us1.ethermine.org:4444
11:20:23:831   1bb0   DCR: 0 pool is specified

It crashes right after that. I've tried everything I can find and it hasn't helped.
After a bunch of extensive googling I haven't come up with any answers so I was hoping y'all could help. Thanks in Advance for any help

[1715628181]

1715628181

[Geraldo]

Increase virtual memory (Pagefile) at least to 16GB, greater would be better (adjust to your storage capacity).

[sindikat]

You need to check the settings of Windows defender. Perhaps Claymore is blocked as a suspicious application. Try disabling Windows defender and if the app is running, add the Claymore to the exclusion list. I don't see whether the GPU is being tested or not. Perhaps the problem with the drivers of the GPU. Check in the hardware properties.

[SpceGhst]

First things first... Are you dual mining Dec with Eth, or Eth by itself?  If Eth by itself, add the command -mode 1 to your start file.

[jjgss]

Increase virtual memory (Pagefile) at least to 16GB, greater would be better (adjust to your storage capacity).

It is currently 16gb

[Geraldo]

Increase virtual memory (Pagefile) at least to 16GB, greater would be better (adjust to your storage capacity).

It is currently 16gb

Then you can be tried what suggested by @sindikat above. Or may you can try to run your GPUs on stock setting.

[jjgss]

Increase virtual memory (Pagefile) at least to 16GB, greater would be better (adjust to your storage capacity).

It is currently 16gb

Then you can be tried what suggested by @sindikat above. Or may you can try to run your GPUs on stock setting.

I've checked defender and nothing is listed there. I've reinstalled my drivers. I reset my GPUs back to stock bios and oc settings.  None of them worked. At this point I'm thinking it might be a problem with the card unless there is something that I am missing.

[Geraldo]

Increase virtual memory (Pagefile) at least to 16GB, greater would be better (adjust to your storage capacity).

It is currently 16gb

-Snip-

I've checked defender and nothing is listed there. I've reinstalled my drivers. I reset my GPUs back to stock bios and oc settings.  None of them worked. At this point I'm thinking it might be a problem with the card unless there is something that I am missing.

How much your card by the way? And tell me about your PSU wattage. I suspect it's a power issue. Does this trouble just happen when you do dual mining?

[jjgss]

Increase virtual memory (Pagefile) at least to 16GB, greater would be better (adjust to your storage capacity).

It is currently 16gb

-Snip-

I've checked defender and nothing is listed there. I've reinstalled my drivers. I reset my GPUs back to stock bios and oc settings.  None of them worked. At this point I'm thinking it might be a problem with the card unless there is something that I am missing.

How much your card by the way? And tell me about your PSU wattage. I suspect it's a power issue. Does this trouble just happen when you do dual mining?

I'm currently in the setup phase of a 6 card rig, but since things haven't been working I've just been trying to get Claymore to run with only one card, so power shouldn't be an issue. That aside, my psu is 1500w. I'm only doing ETH mining, and it does the same for dual mining mode.

[jjgss]

First things first... Are you dual mining Dec with Eth, or Eth by itself?  If Eth by itself, add the command -mode 1 to your start file.

I'm mining ETH only, and I added the command. Nothing changed.

[Geraldo]

I'm currently in the setup phase of a 6 card rig, but since things haven't been working I've just been trying to get Claymore to run with only one card, so power shouldn't be an issue. That aside, my psu is 1500w. I'm only doing ETH mining, and it does the same for dual mining mode.

Sorry didn't see clearly your log file. It's clear when you describe it more. Look like you need to re-download claymore (seems you need fresh one), and turn-off you windows defender or anti-virus (if you have it), just to make sure all of Claymore file safe (not moved anywhere).

[DigDeepMining]

Which antivirus are you running?

[jjgss]

Which antivirus are you running?

Default Windows Defender. It doesn't seem to think Claymore is a threat though.

[jjgss]

I'm currently in the setup phase of a 6 card rig, but since things haven't been working I've just been trying to get Claymore to run with only one card, so power shouldn't be an issue. That aside, my psu is 1500w. I'm only doing ETH mining, and it does the same for dual mining mode.

Sorry didn't see clearly your log file. It's clear when you describe it more. Look like you need to re-download claymore (seems you need fresh one), and turn-off you windows defender or anti-virus (if you have it), just to make sure all of Claymore file safe (not moved anywhere).

I did everything you said, including fully disabling windows defender and reinstalling Claymore but I still have the problem. Am I missing something?

[smoolae]

What GPUs are you using?

[jjgss]

What GPUs are you using?

Sapphire Nitro+ Radeon RX580

[Geraldo]

I'm currently in the setup phase of a 6 card rig, but since things haven't been working I've just been trying to get Claymore to run with only one card, so power shouldn't be an issue. That aside, my psu is 1500w. I'm only doing ETH mining, and it does the same for dual mining mode.

Sorry didn't see clearly your log file. It's clear when you describe it more. Look like you need to re-download claymore (seems you need fresh one), and turn-off you windows defender or anti-virus (if you have it), just to make sure all of Claymore file safe (not moved anywhere).

I did everything you said, including fully disabling windows defender and reinstalling Claymore but I still have the problem. Am I missing something?

So, what else possible? have you check Risers? Or may try to plug your card directly to PCIe 16x without Risers?

Or maybe you still run your cmd.exe (Command Prompt) in quick edit mode. Just check it, open your Command Prompt then right-click, properties and make sure uncheck quick edit mode.

[smoolae]

What GPUs are you using?

Sapphire Nitro+ Radeon RX580

How many cards in the rig?

Start your rig with only one GPU installed. If everything works, shut down your rig and add another one. Maybe one of the cards/ risers is just acting up.

[SpceGhst]

Just comparing your log file to some of mine, your machine is craping out right before OpenCL initializes... just a thought.  Almost like Claymore is not seeing your cards.

[jjgss]

Just comparing your log file to some of mine, your machine is craping out right before OpenCL initializes... just a thought.  Almost like Claymore is not seeing your cards.

Yeah I thought a bit of the same. However when I go into Device Manager I can see the card is just fine and It says that it is working nominally. Do you have any idea of how I can allow claymore to detect the cards?

[SpceGhst]

For reference, here is the beginning of one of my log files:

09:02:57:362   e60   args: -epool stratum+tcp://daggerhashimoto.usa.nicehash.com:3353 -ewal xxxxxxx.worker1 -epsw x -esm 3 -allpools 1 -estale 0 -dcri 6 -mport 0 -dpool stratum+tcp://decred.usa.nicehash.com:3354 -dwal xxxxxxxxxxx.worker1
09:02:57:362   e60   
09:02:57:362   e60   ÉÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍ»
09:02:57:362   e60   º                Claymore's Dual GPU Miner - v11.5               º
09:02:57:362   e60   º              ETH + DCR/SIA/LBC/PASC/BLAKE2S/KECCAK             º
09:02:57:362   e60   ÈÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍÍͼ
09:02:57:362   e60   
09:02:57:362   e60   b541
09:02:57:581   e60   ETH: 1 pool is specified
09:02:57:581   e60   Main Ethereum pool is daggerhashimoto.usa.nicehash.com:3353
09:02:57:581   e60   DCR: 1 pool is specified
09:02:57:581   e60   Main Decred pool is decred.usa.nicehash.com:3354
09:02:57:863   e60   OpenCL platform: AMD Accelerated Parallel Processing
09:02:57:863   e60   OpenCL initializing...

09:02:57:863   e60   AMD Cards available: 2
09:02:57:863   e60   GPU #0: Ellesmere (AMD Radeon (TM) RX 570), 4096 MB available, 32 compute units (pci bus 9:0:0)
09:02:57:863   e60   GPU #0 recognized as Radeon RX 470/570
09:02:57:863   e60   GPU #1: Ellesmere (AMD Radeon (TM) RX 570), 4096 MB available, 32 compute units (pci bus 10:0:0)
09:02:57:863   e60   GPU #1 recognized as Radeon RX 470/570
09:02:57:863   e60   POOL/SOLO version
09:02:57:863   e60   Platform: Windows
09:02:57:910   e60   start building OpenCL program for GPU 0...
09:02:58:300   e60   done

[jjgss]

What GPUs are you using?

Sapphire Nitro+ Radeon RX580

How many cards in the rig?

Start your rig with only one GPU installed. If everything works, shut down your rig and add another one. Maybe one of the cards/ risers is just acting up.

Only 1 card rn. I have 6 total. I'll try to switch the riser and see if that helps, but everything is still detected properly on device manager so idk if that is the problem.

[jjgss]

What GPUs are you using?

Sapphire Nitro+ Radeon RX580

How many cards in the rig?

Start your rig with only one GPU installed. If everything works, shut down your rig and add another one. Maybe one of the cards/ risers is just acting up.

Only 1 card rn. I have 6 total. I'll try to switch the riser and see if that helps, but everything is still detected properly on device manager so idk if that is the problem.

I switched the risers and nothing has changed. I'm really unsure what is going wrong here.

[smoolae]

What GPUs are you using?

Sapphire Nitro+ Radeon RX580

How many cards in the rig?

Start your rig with only one GPU installed. If everything works, shut down your rig and add another one. Maybe one of the cards/ risers is just acting up.

Only 1 card rn. I have 6 total. I'll try to switch the riser and see if that helps, but everything is still detected properly on device manager so idk if that is the problem.

I switched the risers and nothing has changed. I'm really unsure what is going wrong here.

Try to switch the GPU

[SpceGhst]

To rule out a problem with Claymore, try a different mining program and see if it recognizes the cards.  When dealing with computer troubles, you often have to figure out what it's not to figure out what it is!

[jjgss]

To rule out a problem with Claymore, try a different mining program and see if it recognizes the cards.  When dealing with computer troubles, you often have to figure out what it's not to figure out what it is!

I don't think it's claymore, but rather my GPU. I noticed that the GPU isn't computing OpenCLL like it should be when I opened up GPU-Z (how I missed it before idfk). I'm reinstalling drivers to try to fix that. If it brings back that functionality I'll try Claymore and if that doesn't work I'll follow your suggestion.

[jjgss]

Hey everyone, thanks for your help and advice. Unfortunately it turns out that I was sent 6 defective GPUs by Sapphire, which I will be returning. I have no idea how this happened, but I thank you all for your support in this matter
 

[smoolae]

Hey everyone, thanks for your help and advice. Unfortunately it turns out that I was sent 6 defective GPUs by Sapphire, which I will be returning. I have no idea how this happened, but I thank you all for your support in this matter
 

6 defective GPUs, what are the odds for this happening. You got incredibly lucky or was extremely unlucky . Nice that your problem got solved though.

[earnetheasy]

You can try re-downloading Claymore from different source. Don’t forget to turn off your windows defender or any kind of antivirus. It should work fine.

[leonix007]

Unfortunately it turns out that I was sent 6 defective GPUs by Sapphire

Honestly I am in doubt about this, I never heard of a defective card especially on 6 items on a brand new from the box not unless its mishandled by users otherwise its a used one, care to share what are the test have done aside from mining? its already installed successfully by your OS and I highly doubt if sapphire would accept it as a default product defect due to mining issue.

[kd6]

Hey guys, I just had a similar problem with my mining rig. I managed to fix it by disabling the integrated graphics in Device Manager in Windows. I was playing around with uninstalling/reinstalling drivers (with DDU) and I suspect that Claymore must trip up on this somehow.

Hope this helps!

[beastyyork]

Hi guys I have the same problem.
Claymore crashes after

17:58:50:765   5f0   Check and remove old log files...
17:58:50:765   5f0   args: -epool eth-eu1.nanopool.org:9999 -ewal 0xdcf7**********/20-570/********@gmail.com -epsw x -etht 1000 -mode 1 -ftime 1 -gser 2 -r 1
17:58:50:766   5f0   
17:58:50:767   5f0   г================================================================¬
17:58:50:767   5f0   ¦                Claymore's Dual GPU Miner - v12.0               ¦
17:58:50:768   5f0   ¦              ETH + DCR/SIA/LBC/PASC/BLAKE2S/KECCAK             ¦
17:58:50:769   5f0   L================================================================-
17:58:50:769   5f0   
17:58:50:770   5f0   b615
17:58:50:972   5f0   ETH: 1 pool is specified
17:58:50:973   5f0   Main Ethereum pool is eth-eu1.nanopool.org:9999

I have 4 same rigs with Saphire Nitro+ 570
The problem is only on one of them
Some say it is because of windows update but it is the same on all 4 rigs

[VasilyS]

You have to update your miner to the latest 12.0 version. There is too big DAG size at the moment and older versions don't work.

[beastyyork]

You have to update your miner to the latest 12.0 version. There is too big DAG size at the moment and older versions don't work.

don't you see in my log it is already 12.0 ((((

here is what i discovered:
gpu-z says no opencl is found??? thats why claymore crashas before gpu is found
https://imgur.com/a/XVQvszC
https://i.imgur.com/UkSzFzZ.png

[beastyyork]

miracle!
with phoenix miner everyting is ok!