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October 30, 2013, 12:10:43 AM Last edit: October 30, 2013, 01:37:21 AM by GOB |
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UPDATE:
The transaction ended up going through 6.5 hours later. In the first two hours I sent two emails to coinbase support, but I didn't hear back from them. I know they have a huge backlog of emails, so I didn't really expect a response.
I do trust those guys and I like coinbase so I wasn't really worried that the coins would disappear or anything. My problem was that I had a customer (a stranger) who had given me fiat and now I had this pending transaction so he was out hundreds of dollars and no btc, and I had a transaction that was in indeterminate status.
A couple hours after I left his office (where I had left my government ID with him so he could somewhat trust I wasn't ripping him off), the transaction still hadn't confirmed and he was panicking because he had committed previously to send those BTC on to someone else. So finally I had no choice but to bite the bullet and trust him (and the fact that I knew where he worked, and that he seemed like a nice guy, etc.) and send him a new transaction. He received those BTC and then 3 or so hours later when the coinbase transaction finally went through he was true to his word and immediately sent the btc back to me. WHEW!
So I guess this is a "faith in humanity restored" kinda story, I suppose.
As for using a real wallet, I agree. I just didn't have any other option because the only working wallet on my phone is coinbase and I couldn't take my laptop. I believe in diversifying my risk, so I have many wallets, including paper wallets for cold storage, electrum, etc. etc. But your advice is correct. Obviously I won't be using coinbase for time-sensitive transfers anymore, but I will continue to buy/sell there.
Thanks for the responses.
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