I bought a ASICminer from a member of this forum who sold them on eBay. So this seller got it from Outcast3k. I approach Outcast3k for a replacement warranty, but he will not replace it unless I bought it from him. But I bought it from a seller who bought from him.
This is what I don't understand about ASICminer warranty. If you bought a Samsung product, and it is faulty you take it back to any Samsung distributor in your country. But when it come to ASICMiner, I contacted the Official UK distributor Outcast3K about a faulty blade, he sent me to xyt the Official European distributor. Then they are not going to replace my faulty blade, because I didn't buy it directly from Outcast3k.
Do I need to contact friedcat directly for a replacement? This is like going to Samsung HQ in South Korea, when their regional distributor refused to accept the warranty.
Anyone know how I can get a replacement blade, it is advertised on this forum on all group buy, on eBay and on the official ASICMiner website, that they have 12 months warranty.
But when I need to use the warranty, it doesn't seems to be one.
Unless the person that sold you the blade contacts outcast3k and confirms it, I don't think anyone will give you a replacement. If it's actually faulty and you paid him via paypal you can start a dispute and try to contact him in the 'hard' way. But please only start a dispute / chargeback if it is actually not working. Dont fraud.
