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Author Topic: Verification on weexchange.co  (Read 585 times)
Thalum
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November 03, 2013, 04:11:35 PM
 #1

Ok, so I'm having some serious problems with getting verified on weexchange, and I'm wondering if anyone else has had bother? Driver's license and passport (both high quality images) have been rejected for fairly spurious reasons, including 'addresses not matching' (they do) and 'not good enough quality images' (they were). Because I don't have a green card or identification card, I'm now out of ideas as to how to prove that I'm a UK national living in the UK.

Any suggestions?
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1511240128
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pedrog
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November 03, 2013, 05:14:46 PM
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I had no problems with my verification process and it took only 3 days.

In your Profile -> Contact Info did you put the address as it appears in the documents?

Thalum
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November 03, 2013, 05:38:24 PM
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Yup, certainly did. But I've moved and the system won't let me set a new 'primary address', nor will it let me delete my old address.
ffssixtynine
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November 03, 2013, 05:59:31 PM
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Same problem here. You fail because your primary address is wrong. I have not yet found a way to fix this so I just uploaded new documents, each of which had a note on explaining the issue!
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