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Author Topic: Dwolla -> Mtgox over 8 hours still not going through  (Read 1321 times)
John (John K.)
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July 28, 2011, 09:39:56 AM
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Hi MagicalTux or someone knowledgeable,
my friend have transferred $1 (I know, just trying out dwolla account) to his MtGox account. The statements at Dwolla.com say that its passed through already, but he still did not see the $ in his account. He thinks that its lost due to fees or so, but I myself have did that last time and got the $1 in. I've helped him to contact mtgox's customer service with all the details but they told me to get a "reference number" with "alphanumeric" stuff. The person in charge also told me that she couldn't find the transaction in the database. All can I see from dwolla.com account is the transaction ID, which I gave on the start. The transaction ID is a short 5-6 numerical code only. What can I do now?

Thanks.

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July 28, 2011, 09:46:00 AM
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Hi MagicalTux or someone knowledgeable,
my friend have transferred $1 (I know, just trying out dwolla account) to his MtGox account. The statements at Dwolla.com say that its passed through already, but he still did not see the $ in his account. He thinks that its lost due to fees or so, but I myself have did that last time and got the $1 in. I've helped him to contact mtgox's customer service with all the details but they told me to get a "reference number" with "alphanumeric" stuff. The person in charge also told me that she couldn't find the transaction in the database. All can I see from dwolla.com account is the transaction ID, which I gave on the start. The transaction ID is a short 5-6 numerical code only. What can I do now?

Thanks.

They have to do it manually.

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July 28, 2011, 09:48:32 AM
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Well, according to the customer service rep she can't find my request in the database at all. Would that be a problem?
Thanks for replying

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July 28, 2011, 10:03:54 AM
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Dwolla got a chargeback from the person you got the $1 from  Grin

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July 28, 2011, 10:12:54 AM
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According to my pal, he got the $1 from dwolla experiments  Huh. They start chargingback their own transactions ? Shocked Shocked

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July 28, 2011, 10:18:49 AM
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According to my pal, he got the $1 from dwolla experiments  Huh. They start chargingback their own transactions ? Shocked Shocked

Anything's possible in Dwollaland it seems..

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July 28, 2011, 10:20:52 AM
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That's why we should start relying on bitcoins  Cheesy

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July 28, 2011, 10:43:04 AM
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Apparently Dwolla->MtGox has stalled. Nobody seems to know why.

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July 28, 2011, 10:54:37 AM
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Saw the notice at the helpdesk. Thank goodness this is not the only case as I'd have a lot of problems converting my friends to bitcoins  Grin

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July 28, 2011, 04:37:20 PM
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Apparently Dwolla->MtGox has stalled. Nobody seems to know why.

 Problem is fixed, once again dwolla changed their API ( CSV format changed again without any notice to mtgox ) , problem is now fixed .


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July 28, 2011, 07:09:59 PM
 #11

Then when can we expect our deposits to clear?

I sent USD from dwolla to mtgox at 5pm CST last night. Still hasn't shown up in my mtgox account.

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July 28, 2011, 07:39:41 PM
 #12

 Yes, the problem is fixed, but it could take some more hours to show up, progressively processing all the transactions that were stucked since dwolla changed the format of their CSV without noticing mtgox first.

 please wait a little more and fill a request on :
https://mtgox.zendesk.com/entries/20248423-transaction-inquiries

 if its still not here within 12 more hours

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July 28, 2011, 07:54:05 PM
 #13

Thank you!

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John (John K.)
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July 29, 2011, 09:46:34 AM
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Problem fixed, USD went through  Grin

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