Strange Issue With GPU Not Recognized on Octominer

[spiritfly]

I've been having this issue with a particular graphic card not being recognized by the octominer mainboard. It is an Asus RX580 Dual 4GB. I tried this card on 3 different motherboards all of different make/year/chipset MSI, Gigabyte, Asus.. It seems to be working very well with all of them. I even tried mining and some benchmarks with it, and it runs without issues. However whenever I attach it to the octominer it won't get recognized. It behaves like there is no graphic card at all. I tried adding only this card with no other GPUs, and it won't boot. It give 5 beeps signal(I think) which is for no GPU, that is with the onboard disabled. So it is not an OS issue, it simply won't boot. The interesting thing is that i have a bunch of all different kinds of GPUs on the octominer that all work perfectly well. All 8 cards on it currently are by different manufacturers. I have:

Zorac 1070
Palit 1070
KFA 1070

Sapphire Nitro+ 580
Powercolor 580
Gigabyte 580
XFX 580
Asus Strix 580

Do notice that an Asus Strix 580 works totally fine on the octominer. But an Asus Dual 580 will not get recognized. It's too bad that I don't have another of the same exact Asus Dual 580, but as I mentioned earlier I've ruled out the GPU being defective as it runs perfectly fine with other different kind of brand motherboards.

I also tried changing PEG Gen1,2,3 in BIOS with no avail. Tried a few more settings, PEG/PCI related that did not help.

Can someone please let me know what this could be? Is there anyone with a similar issue maybe?

[swogerino]

Try updating the Bios of the motherboard to the latest version.

If that doesn't help either and you are sure that your Asus Dual works well in well known manufacturers like Asus, Msi,Gigabyte then it should be a octominer motherboard problem. In their chipset they have not yet put all the drivers for all the kind of cards which is strange since the name of the motherboard is octominer.

[octominer]

I've been having this issue with a particular graphic card not being recognized by the octominer mainboard. It is an Asus RX580 Dual 4GB. I tried this card on 3 different motherboards all of different make/year/chipset MSI, Gigabyte, Asus.. It seems to be working very well with all of them. I even tried mining and some benchmarks with it, and it runs without issues. However whenever I attach it to the octominer it won't get recognized. It behaves like there is no graphic card at all. I tried adding only this card with no other GPUs, and it won't boot. It give 5 beeps signal(I think) which is for no GPU, that is with the onboard disabled. So it is not an OS issue, it simply won't boot. The interesting thing is that i have a bunch of all different kinds of GPUs on the octominer that all work perfectly well. All 8 cards on it currently are by different manufacturers. I have:

Zorac 1070
Palit 1070
KFA 1070

Sapphire Nitro+ 580
Powercolor 580
Gigabyte 580
XFX 580
Asus Strix 580

Do notice that an Asus Strix 580 works totally fine on the octominer. But an Asus Dual 580 will not get recognized. It's too bad that I don't have another of the same exact Asus Dual 580, but as I mentioned earlier I've ruled out the GPU being defective as it runs perfectly fine with other different kind of brand motherboards.

I also tried changing PEG Gen1,2,3 in BIOS with no avail. Tried a few more settings, PEG/PCI related that did not help.

Can someone please let me know what this could be? Is there anyone with a similar issue maybe?

Hey there!
Octominer support here. We have not encountered this issue ourself before. I recommend you do a clear CMOS and also try plugging in the GPU into a different slot to see if it works there. If that does not help then you can do a BIOS update.

Here's the instuctions on how to install the bios:
https://octominer.com/wp-content/uploads/2018/04/B8PLUS.zip

1. Unzip the B8PLUS rar
2. use rufus or any other bootable media creator. with rufus leave the
default settings, so it creates a dos bootable disk in uefi.
3. Copy the unpacked files to the U disk with (loose files without the folder.)
3. insert the usb into the motherboard to be upgraded.
4 Press F11 to select the usb to start.
5. Enter 1 in the DOS system and press enter. it may ask for a
confirmation after, press Y and enter.
6. power off the board after upgrade completes.

Notice that the first boot time after upgrade may take a few minutes!

Hoping this fixes the issue.

[spiritfly]

I've been having this issue with a particular graphic card not being recognized by the octominer mainboard. It is an Asus RX580 Dual 4GB. I tried this card on 3 different motherboards all of different make/year/chipset MSI, Gigabyte, Asus.. It seems to be working very well with all of them. I even tried mining and some benchmarks with it, and it runs without issues. However whenever I attach it to the octominer it won't get recognized. It behaves like there is no graphic card at all. I tried adding only this card with no other GPUs, and it won't boot. It give 5 beeps signal(I think) which is for no GPU, that is with the onboard disabled. So it is not an OS issue, it simply won't boot. The interesting thing is that i have a bunch of all different kinds of GPUs on the octominer that all work perfectly well. All 8 cards on it currently are by different manufacturers. I have:

Zorac 1070
Palit 1070
KFA 1070

Sapphire Nitro+ 580
Powercolor 580
Gigabyte 580
XFX 580
Asus Strix 580

Do notice that an Asus Strix 580 works totally fine on the octominer. But an Asus Dual 580 will not get recognized. It's too bad that I don't have another of the same exact Asus Dual 580, but as I mentioned earlier I've ruled out the GPU being defective as it runs perfectly fine with other different kind of brand motherboards.

I also tried changing PEG Gen1,2,3 in BIOS with no avail. Tried a few more settings, PEG/PCI related that did not help.

Can someone please let me know what this could be? Is there anyone with a similar issue maybe?

Hey there!
Octominer support here. We have not encountered this issue ourself before. I recommend you do a clear CMOS and also try plugging in the GPU into a different slot to see if it works there. If that does not help then you can do a BIOS update.

Here's the instuctions on how to install the bios:
https://octominer.com/wp-content/uploads/2018/04/B8PLUS.zip

1. Unzip the B8PLUS rar
2. use rufus or any other bootable media creator. with rufus leave the
default settings, so it creates a dos bootable disk in uefi.
3. Copy the unpacked files to the U disk with (loose files without the folder.)
3. insert the usb into the motherboard to be upgraded.
4 Press F11 to select the usb to start.
5. Enter 1 in the DOS system and press enter. it may ask for a
confirmation after, press Y and enter.
6. power off the board after upgrade completes.

Notice that the first boot time after upgrade may take a few minutes!

Hoping this fixes the issue.

Thanks for the extremely fast reply! I considered flashing the BIOS, but I received this mainboard a couple of days ago and it seems to have the latest BIOS already. Build date is 02/28/2018 and seems to be newer than the .bin file that you have linked. So I'm not sure whether I should flash it? Here is a screenshot. Please tell me whether your BIOS file is newer or contains more device IDs than the current installed version so I know whether flashing would be worth trying.

https://i.imgur.com/S7RI3Ld.jpg

[spiritfly]

@octominer since you offered support here, do you have any other suggestions please?

[spiritfly]

I've been having this issue with a particular graphic card not being recognized by the octominer mainboard. It is an Asus RX580 Dual 4GB. I tried this card on 3 different motherboards all of different make/year/chipset MSI, Gigabyte, Asus.. It seems to be working very well with all of them. I even tried mining and some benchmarks with it, and it runs without issues. However whenever I attach it to the octominer it won't get recognized. It behaves like there is no graphic card at all. I tried adding only this card with no other GPUs, and it won't boot. It give 5 beeps signal(I think) which is for no GPU, that is with the onboard disabled. So it is not an OS issue, it simply won't boot. The interesting thing is that i have a bunch of all different kinds of GPUs on the octominer that all work perfectly well. All 8 cards on it currently are by different manufacturers. I have:

Zorac 1070
Palit 1070
KFA 1070

Sapphire Nitro+ 580
Powercolor 580
Gigabyte 580
XFX 580
Asus Strix 580

Do notice that an Asus Strix 580 works totally fine on the octominer. But an Asus Dual 580 will not get recognized. It's too bad that I don't have another of the same exact Asus Dual 580, but as I mentioned earlier I've ruled out the GPU being defective as it runs perfectly fine with other different kind of brand motherboards.

I also tried changing PEG Gen1,2,3 in BIOS with no avail. Tried a few more settings, PEG/PCI related that did not help.

Can someone please let me know what this could be? Is there anyone with a similar issue maybe?

Hey there!
Octominer support here. We have not encountered this issue ourself before. I recommend you do a clear CMOS and also try plugging in the GPU into a different slot to see if it works there. If that does not help then you can do a BIOS update.

Here's the instuctions on how to install the bios:
https://octominer.com/wp-content/uploads/2018/04/B8PLUS.zip

1. Unzip the B8PLUS rar
2. use rufus or any other bootable media creator. with rufus leave the
default settings, so it creates a dos bootable disk in uefi.
3. Copy the unpacked files to the U disk with (loose files without the folder.)
3. insert the usb into the motherboard to be upgraded.
4 Press F11 to select the usb to start.
5. Enter 1 in the DOS system and press enter. it may ask for a
confirmation after, press Y and enter.
6. power off the board after upgrade completes.

Notice that the first boot time after upgrade may take a few minutes!

Hoping this fixes the issue.

I wrote to your email and sent a PM, but you never replied.. I'm stuck with this GPU and the octominer here..

[CursedMining]

Did you ever get it figured out?

I ran into similar problems with Win10 and spent and afternoon troubleshooting. I've made a video about it maybe it can help you!
https://youtu.be/y2n55rESnYY

All the best,
P.s. More Octominer (and generally mining) content on the channel =)