FairProof coins vanished

[jbizzle]

Has anyone sent coins to FairProof.com?  I sent them some coins and they "vanished."  I have emailed customer support several times and it takes them 1 to 3 days to get back to me.  Their customer service is terrible. 

I think they link your account to you IP address and drop a cookie in your browser.  They also give you a link to use so you can access your account without logging in.  I used the link they gave me but my account still has a zero balance.  I send them the link but they are telling me that's the wrong link and the money is sitting in my account.  So I guess the money is lost forever?

Is anyone else having issues?

[jbizzle]

So I've been dealing with customer service for over a week now and they seem useless.  It appears as if they don't have a real customer service team.  It's probably one of their employees who responds to customers when he has some free time.  I am not saying FairProof.com or FairProof is a scam or a ponzi scheme, however I would be extremely weary of sending them any Bitcoins.  They might vanish like mine did.