This is a WARNING to anyone who uses HitBTC.
I sent a 5 Btc deposit over 2 months ago which they froze and asked me for a scan of my Passport + a photo of me holding a piece of paper which I sent them.
After a week of not hearing back, I messaged them again and they asked me the origin of the funds which I explained.
More time passed with no news, and I messaged them again and they asked me for my social media information which I gave them.
Last week they completely suspended my account and closed my support tickets, and they have not been replying to me at all anymore.
I have given them everything they have asked from me and they have still not released my funds after 2+ months!
If anyone from HitBTC is reading this, my requests tickets are #221775, #267139 and #274005.
PLEASE UNFREEZE MY COINS AND STOP SCAMMING PEOPLE!
Sorry to hear that. Have you tried to reach out to them using other form of communication? In Bittrex, I usually advise those with issues with Bittrex to contact them through Twitter, maybe you could do the same thing by communicating to them through Twitter. Tag their Twitter account on your issue. Here is their Twitter account but I am not sure if this is official
https://twitter.com/hitbtc
