Stolen bitcoin from Mt Gox

[mtk717]

Hi, I'm new to the forum, wanted to seek advice on what happened to me last night.

My account on mtgox was cleared out (over 5 BTC) by an unknown attacker. I am confident that I was not the target of a phishing scam. Could be a keylogger but I haven't found anything on my computer thus far.  Maybe it is something shady on the Mt Gox side?

I have IP and transaction/wallet address, but still not sure if I have any recourse. Mt Gox has not yet gotten back to me, which I am not happy about. Any ideas?

[MakeBelieve]

You need to contact support and be patient until a response has been made.

[RW02]

unlikely you will get anything back if the fault was your end for example a weak password. ip addresses dont really help these days

[MaxBTC1]

Contact support, thats realistically all you can do bro.

[Gator-hex]

Never mine on the same computer you store your bitcoins on.

An easy way to introduce a keylogger is to offer someone some mining software that's faster than the rest. Oh just ignore the virus alert it's a false positive. 

[raskolnikovx]

Consider switching to Linux at least to handle your Bitcoins (you dont need to be a Linux fan)
People can say whatever they want but I have being using Linux for some years and never got any kind of virus.
Cant say the same from my old XP and Win7 ...

[CaribbeanBitcoin]

Mt Gox is slow man! You would be better off waiting for a turtle to cross the valley then to wait for them to finish.

You need to be making sure you use good anti-keylogger software. It's worth it's weight in Bitcoins 

Take it easy 

[raspcoin]

Consider switching to Linux at least to handle your Bitcoins (you dont need to be a Linux fan)
People can say whatever they want but I have being using Linux for some years and never got any kind of virus.
Cant say the same from my old XP and Win7 ...

I can only concur with this assertion. Using mainstream distributions like Ubuntu is as easy as using mainstream cryptocurrencies.

[MilesJohan]

Hi, I'm new to the forum, wanted to seek advice on what happened to me last night.

My account on mtgox was cleared out (over 5 BTC) by an unknown attacker. I am confident that I was not the target of a phishing scam. Could be a keylogger but I haven't found anything on my computer thus far.  Maybe it is something shady on the Mt Gox side?

I have IP and transaction/wallet address, but still not sure if I have any recourse. Mt Gox has not yet gotten back to me, which I am not happy about. Any ideas?

That sucks. Maybe some hacker manage to get ur acc and password?

[Thenen]

Hi, I'm new to the forum, wanted to seek advice on what happened to me last night.

My account on mtgox was cleared out (over 5 BTC) by an unknown attacker. I am confident that I was not the target of a phishing scam. Could be a keylogger but I haven't found anything on my computer thus far.  Maybe it is something shady on the Mt Gox side?

I have IP and transaction/wallet address, but still not sure if I have any recourse. Mt Gox has not yet gotten back to me, which I am not happy about. Any ideas?

Do you have a F2A?