I think it still has huge potential for growth but hardcore blockchain and decentralized crypto community does not like it because it is still controlled by the company behind it as they are still holding billions of xrp, i like the fact that xrp has been making noteworthy banking and remittance partnerships all around the world that is great.
Well there are several big investors (such as google) but the bulk is probably controlled just a core founding team. Even after the split which resulted in the creation of Stellar (being part funded later by Stripe) it could not catch business imagination like Ripple did.