I think you didn't reset it carefully so I suggest that you reset it again with the correct procedure to reset your miner to the factory default and also to refresh the program.
You can follow the 3 ways to restore factory your miner here
https://enforum.bitmain.com/bbs/topics/3957If it didn't work then your control board is damaged so the only way you can solve the issue is to send it back to bitmain if it's still under warranty.