Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

krades (OP)

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Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 18, 2013, 11:02:25 PM

#1

I don't know what I should do. I can't post in the official btc-e thread, so I hope I'm getting some attention here.

The money is not being credited to my account. I have written support requests which have been closed without giving me an answer.

Did anyone of you have a similar experience?

barbierir

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 20, 2013, 11:59:12 AM

#2

The same story for me, I made a SEPA in EUR on november 8 and it hasn't been credited yet

ArnaudGueulet

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 20, 2013, 01:52:27 PM

#3

Same for me.

BTCe didn't credit and don't answer to my posts.
I have been debit from my bank one week ago.

lnternet

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 20, 2013, 02:17:07 PM

#4

Thanks for the thread, good to know.

1ntemetqbXokPSSkuHH4iuAJRTQMP6uJ9

Sindelar1938

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 20, 2013, 02:33:29 PM

#5

This sucks big time

Thanks for sharing this

oser41eric

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 20, 2013, 02:44:05 PM

#6

Try making screenshot of your bank statement and send it to BTCe, but BTCe has rude custommer support by not answering

barbierir

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 21, 2013, 03:20:50 PM

#7

My deposit has been credited today, it is on hold now and I opened a ticket submitting ID and utility bill. It took 9 working days so it was not too bad since they say it takes 3-12 days for a SEPA

ainz

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 21, 2013, 03:22:42 PM

#8

They must be overloaded. Don't panic. During the quiet time before this latest spike my SEPA transfer only took 3days.

huyha123

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 21, 2013, 03:24:27 PM

#9

that great news barbie. thanks for sharing the info. I also in the process to deposit fund into btce. will post here my experience as well.

lollomura

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Re: Btc-e does not deposit my SEPA transferred money. It's been 2 weeks.

November 21, 2013, 05:39:02 PM

#10

You have to send a mail to support i suppose.
http ://hdbtce.kayako.com Wink