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November 13, 2013, 01:35:28 AM |
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I opened an account with BTC China, and sent a good chunk of BTC to the account. Then, when I tried to do something with it, the website asked me for my trade password. Trouble is, I never was asked to make up a trade password (that I recall). So my funds are sitting there, stuck in my account. Can't trade, can't get them out. The Support, so far, has been completely useless. I tried emailing, and tried the webchat. Nothing.
Has anyone had success dealing with support at BTC China?
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