Voted for the Wasp Project...
Bias of course.
I think the poll should be reliable companies... not MOST reliable. We need more than just one reliable or most reliable we need MOST companies to be RELIABLE. Those that are not will be avoided.
--------
Reliable?
Bog standard definition: 'consistently good in quality or performance; able to be trusted.'
The things to look for that reliable companies will do:
1. Few incidents of delays in shipping.
2. Under promise and over deliver.
3. Follow truth in advertising guidelines.
4. Polite and concerned customer service people.
5. Company maintains an open line of communication with the community at all times.
6. They provide clear policy for refunds and REFUND upon request without delay.
7. Set a clear shipping date for miners.
8. Provide secure methods of payment that allow for the customer to be protected should there be any dispute.
9. Few complaints and those complaints are resolved to the ultimate satisfaction of the buyer in a very timely fashion.
10. The company will have reliable and experienced engineers designing the miner, chip and software / firmware.
11. Focus on reliability engineering where there is an emphasis of dependability in the lifecycle management of a product.
12. The shipped product doesn't require additional hours of tweaking and post engineering to get it mining optimally.
Here are some good things to think about when measuring the reliability of a hardware company here in Bitcointalk.
Does the company do these things? A simple Yes or No.
Build Trust - Establish and maintain a positive track record in the marketplace.
Advertise Honestly - Adhere to established standards of advertising and selling.
Tell the Truth - Honestly represent products and services, including clear and adequate disclosures of all material terms.
Be Transparent - Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Honor Promises - Abide by all written agreements and verbal representations.
Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
Safeguard Privacy - Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
Embody Integrity - Approach all business dealings, marketplace transactions and commitments with integrity.
All good points, but I think the most important point is trust. Once lost it's extremely difficult to get it back.
Haha this is an awesome quote from Bick. Lets take a look at the quote and apply it to his failed companies.
![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fcommunityhosting.net%2Fih%2Fthumbs%2Fdarinpic.jpg&t=665&c=bwCDmab_8Wvhew)
Darin M. "Bicknellski" Bicknell has tried to run several companies. After being turned down legally in his native Canada to start a school, he was forced to flee to Indonesia to create an illegal "school" for children. He is currently actively trying to scam people with his bitcoin mining companies, lets take a look at them according to his list:
1. Few incidents of delays in shipping.
Was completely unable to deliver on his first attempt, even though all parts were supplied by someone else. This is an infinite delay.
Is now currently delayed for his new "modular" junk miners that don't even function and you have to build it yourself, though he's still trying to run a pre-order scam.
2. Under promise and over deliver.
Failed to delivery a single working device after numerous promises.
3. Follow truth in advertising guidelines.
Advertised for working mining devices, failed to deliver a single one.
4. Polite and concerned customer service people.
Has no customer service people.
5. Company maintains an open line of communication with the community at all times.
Maintains open line of communication, which is required to run a scam such as the Hive & Wasp, as well as the "Big Picture Mining" scam.
6. They provide clear policy for refunds and REFUND upon request without delay.
Finally refunded people after it was clear he was completely unable to deliver on his "Big Picture Mining" scam. Held on to peoples funds for a period of time, using those funds to enrich himself through trading and arbitrage.
7. Set a clear shipping date for miners.
Failed to set a clear shipping date, but even without setting a clear date was unable to ship a single product.
8. Provide secure methods of payment that allow for the customer to be protected should there be any dispute.
Who knows?
9. Few complaints and those complaints are resolved to the ultimate satisfaction of the buyer in a very timely fashion.
I'm sure those people who finally got a refund after losing the opportunity cost of "purchasing" from Darin M. Bicknell are happy as clams.
10. The company will have reliable and experienced engineers designing the miner, chip and software / firmware.
Has no engineers and can not even deliver a product where all components are designed, programmed and manufactured by someone else.
11. Focus on reliability engineering where there is an emphasis of dependability in the lifecycle management of a product.
Has no product, so reliability isn't a concern. Has no engineers, so no engineering has been done.
12. The shipped product doesn't require additional hours of tweaking and post engineering to get it mining optimally.
Has no shipped product, so no additional hours are required. His new Hive and Wasp require extensive engineering capabilities to even get functioning (Supply your own chips!). LOL
....
Wow, so Darin can't even satisfy a single point of his list, and he's run two failed ventures so far and he continues to scam people out of BTC. Yep, real upstanding guy there, that Darin M. Bicknell. Quality fellow! Runs an illegal school in Indonesia and runs BTC hardware scams on the side, all the while trolling his "competition" with lies and misinformation. Awesome guy!