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Author Topic: Do anybody also have problems with depositing btc to itbit.com?  (Read 1395 times)
jorgen (OP)
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November 13, 2013, 09:11:15 AM
Last edit: November 14, 2013, 10:54:21 AM by jorgen
 #1

I have opened an account on new exchange itbit.com and provided all documents to verify myself. Then I send 10 btc to provided bitcoin address and it was stated that it will arrive to my account after 11pm UTC 12.11.2013.
Now it's 10:00 a.m. 13.11.2013 but BTC are STILL NOT ON MY ACCOUNT and the itbit.com support reply to my e-mail with the following:

 after reviewing the current system data it appears that your deposit will be processed in 8-12 hours.

It's quite strange that this new startup which claim to get over 5 Millions of investments didn't make proper system for even simple bitcoin depositing.

I warn all who want to try this new exchange to not hurry to deposit anythig to it.

Finally I received bitcoins on my account, but still can't trade with them before my verification will be completed.

Now I have another problem when I try to withdraw my "deposited" bitcoins
System do not allow me to do it with following message:
No connection could be made because the target machine actively refused it 10.200.100.218:18332

10:50 GMT 14/11/13 Finally I'm verified and can trade on the platform but still can't withdraw my bitcoins
I'm waiting reply from support...
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Cyberdyne
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November 13, 2013, 09:18:06 AM
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I have opened an account on new exchange itbit.com and provided all documents to verify myself. Then I send 10 btc to provided bitcoin address and it was stated that it will arrive to my account after 11pm UTC 12.11.2013.
Now it's 10:00 a.m. 13.11.2013 but BTC are STILL NOT ON MY ACCOUNT and the itbit.com support reply to my e-mail with the following:

 after reviewing the current system data it appears that your deposit will be processed in 8-12 hours.

It's quite strange that this new startup which claim to get over 5 Millions of investments didn't make proper system for even simple bitcoin depositing.

I warn all who want to try this new exchange to not hurry to deposit anythig to it.

Where did you first read about this site?

I hope for your sake 10 BTC wasn't 100% of your capital.
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November 13, 2013, 12:18:55 PM
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I've just registered and send in my documents for validation.
Account is still not verified yet.
http://techcrunch.com/2013/11/11/itbit/

RuckingFetard
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November 14, 2013, 02:11:05 AM
 #4

I had no problem depositing BTCs to my account, it usually takes a few hours/6 confirmations for bitcoins to show in your account. Their AML/KYC procedures are quite strict, you can't start trading until you get verified. Take a look at their FAQ https://www.itbit.com/faq/topic/?linkid=/api/v2/topics/590260

Account Opening Procedures
Cross-checking names of users against relevant compliance databases such as OFAC SDN list, other governmental watch lists and third party service providers such as Lexus Nexus and Veratad
Require users to provide proof of identification (e.g., government issued ID, complex challenge questions (relying on private, rather than publicly-available, databases of information), TIN and/or SSN)
Require users to provide proof of registered address (P.O Box addresses are not allowed)
No trading without complete account-opening information

jorgen (OP)
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November 14, 2013, 10:41:25 AM
Last edit: November 16, 2013, 02:41:35 PM by jorgen
 #5

I had no problem depositing BTCs to my account, it usually takes a few hours/6 confirmations for bitcoins to show in your account. Their AML/KYC procedures are quite strict, you can't start trading until you get verified. Take a look at their FAQ https://www.itbit.com/faq/topic/?linkid=/api/v2/topics/590260

Account Opening Procedures
Cross-checking names of users against relevant compliance databases such as OFAC SDN list, other governmental watch lists and third party service providers such as Lexus Nexus and Veratad
Require users to provide proof of identification (e.g., government issued ID, complex challenge questions (relying on private, rather than publicly-available, databases of information), TIN and/or SSN)
Require users to provide proof of registered address (P.O Box addresses are not allowed)
No trading without complete account-opening information



I agree to wait till I am verifyed, but WHY THEY DO NOT ALLOW ME TO WITHDRAW MY DEPOSIT IN BITCOINS

NOW IT REALLY SMELLS LIKE A SKAM
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November 23, 2013, 05:06:05 PM
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It is a scam. Got validated there, sent some money, tried to test withdrawal - BTC withdraw for verified accounts is limited to 3 BTC (yes you read that right three damn bitcoins) per three days! And there is a waiting period of 72 hours (seventy-two-hours). Mentioning "serious investors" wrt this site is a joke - they won't last a month. Avoid, run away, if you can that is.

i am satoshi
Martijnvdc
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November 23, 2013, 05:23:46 PM
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I registered on there just recently...
should i change my passwords?
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November 23, 2013, 06:29:54 PM
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I registered on there just recently...
should i change my passwords?

its a scam, forget abt it
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