pcie x1 to x16x issue,2 pins burned

[Nilarium]

i plugged it
it worked
i reinstalled driver
all fine
switched off computer
switched it on
but fans on video card were on 100%,and 3 secs later
2 pins burned
 here is photo http://s002.radikal.ru/i200/1108/de/fc1dbd4b5df9.jpg
why could it happened ?:\

[1715025380]

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[haploid23]

hmm looks like at the place just north of those burned area, the two pins are touching, so maybe it shorted? i'm not too sure...

[Nilarium]

hmm looks like at the place just north of those burned area, the two pins are touching, so maybe it shorted? i'm not too sure...

thx for reply
but they are not touching,just such photo
here is another http://s008.radikal.ru/i306/1108/2b/d4022c809517.jpg

[Nilarium]

i wrote to the seller ,he said that he know about the problem,so problem resolved , low quality riser :\

Hello,

Sorry for the inconvenience.

Both have same problem.

We would refund to you.

Would you please send defective one back, so we could check what's the problem and exchange with our supplier.

Please let us know with any question, we would be glad to assist you.

Best Regards

Emma

[mike85123]

Where did you buy them from?

[scifimike12]

Looks like your +3.3v pins got burned.  What PSU are you using?

[cirz8]

What kind of graphics card did you attach it to?
Did you forget to attach the PCI-E power cables to the graphics card?

[edtks86]

Did you get these from ebay? Because if you did I'm screwed...

[Nilarium]

Did you get these from ebay? Because if you did I'm screwed...

i received them from ebay seller  ynlcabin8,i already received full refund.
i also received same risers from another seller and all fine.

What kind of graphics card did you attach it to?
Did you forget to attach the PCI-E power cables to the graphics card?

msi R5850 ,no i didnt forget to attach pci-e power cables

PS seller said that he know about problem,so it was low quality riser

What PSU are you using?

corsaix hx620w
it is used for 3 months with that 2 cards w/o risers,so i m sure that PSU is fine,problem was with riser


PS there were no problem with x1-x16 risers ,simply connected and it works