24change - bugged or a scam?

[Synth]

Hey everyone,

I've recently dived into the world of crypto currencies and purchased myself some litecoins from 24change.com. I've used a credit card for ease and convenience which is why I've chosen 24change.

Unfortunately, I've received some emails from 24change saying my payments were cancelled. Looking at my bank account, I've been charged twice and top of that I've been charged international banking fees so I'm down in money even more.

Thing is they are blaming liqpay for the payment issues. Is this normal? Has anyone had experience with either companies?

I'm starting to think 24change doesn't have any reserves and so they've been taking customers money in an attempt to fulfil orders at a lower cost, which isn't possible due to the recent appreciation in these currencies.

[xchanga.com]

liqpay system is messing up recently so the problem is probably from liqpay.